- Report: #610514
Report - Rebuttal - Arbitrate
Complaint Review: Vollara
Vollara300 E VALLEY DR BRISTOL VA Internet United States of America
Vollara RIP OFF! BUYER BEWARE Internet
*UPDATE Employee: Wow - you are misinformed
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Vollara is NOT a reputable company. I bought a Fresh Air unit in May of 2008. I had some problems with it and called into their customer service center located in Bristol Virginia. I was told that because I had purchased my unit before March of 2009, the company would not be able to honor EcoQuest's old warranties! And if I wanted my unit repaired I would have to pay for it! When I purchased it, I was told I had a 3 year warranty!
First of all, we all know Vollara IS EcoQuest and EcoQuest IS Vollara. They started getting a crappy reputation and changed the name. The only people who are making money are the same crooked dealers who were with EcoQuest.
Beware people---this company is going under. They are now DESPERATELY trying to push water units that do not work. I work with a lady who purchased a C-7 unit and paid over $3000.00 for it and it has not worked for one day! After waiting on a replacement part for over 2 months now, it is still leaking AND she finds out that they now have a NEW and IMPROVED water unit.
If they manage to remain open for the next couple of years, they will change the name AGAIN and will not be honoring all your 3 and 5 year warranties.
Crappy units. Dishonest company. Crooked dealers. Money-hungry owners.
Please do not fall for it. It looks all nice and safe, but you WILL get screwed out of your money!!!!
This report was posted on Ripoff Report on 06/04/2010 07:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vollara/internet/Vollara-RIP-OFF-BUYER-BEWARE-Internet-610514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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