- Report: #1069954
Report - Rebuttal - Arbitrate
Complaint Review: Volusion.com
Volusion.com volusion volusion.com No phone support, only web tickets. NO REFUNDS, Even if they screwed up!!! Internet
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I placed my account on hold, and 4 days later they charged me $128, when the amount they claim to place an account on hold is $9.99. I called numerous times to speak to an individual in the billing departement and was told 2 times, we have no such thing... you must submit a ticket online. So I did, and 5 DAYS LATER THEY FINALLY GOT BACK TO ME. F*ckers, If I am paying $128 per month, dont you think I deserve to speak to an individual to discuss what is going on??? Anyhow, they informed me that no refunds are given, EVER! Consider your self warned, and choose a different website hosting/building company with a better business platform that doesnt steal from their customers! Good luck.
This report was posted on Ripoff Report on 07/25/2013 08:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Volusioncom/Select-StateProvince-Internet/Volusioncom-volusion-volusioncom-No-phone-support-only-web-tickets-NO-REFUNDS-Even-i-1069954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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