- Report: #425146
Report - Rebuttal - Arbitrate
Complaint Review: Vonage Corp. Offices 0221-0011005249
Vonage Corp. Offices 0221-001100524923 Main Street Holmdel, New Jersey U.S.A.
Vonage, Vonage Corp.Offices ,Vonage won't stop billing me and illegally sent my account to a collection company! Holmdel New Jersey
Report them to the Better Business Bureau in Trenton New Jersey. You can fill out a complaint there. Vonage has over 8,000 complaints already filed with them and I am told that they do resolve these complaints.
Don't waste your time trying to work with Vonage. They will just keep billing you (even IF they have sent you an email stating that your account is closed!) and then they will send you to Collections if you refuse to pay them, which will damage your Credit Rating. Also, cancel your credit card if they have your credit card number, or they will keep billing you no matter what you do!
The BBB that will handle your complaint is:
BBB of New Jersey
1700 Whitehorse Hamilton Square Road, Ste. D-5
Trenton, NJ 08690-3596
The Vonage phone number to enter on the BBB's complaint form is: 866 243 4357
23 Main Street
Holmdel, NJ 07733
Beverly Hills, California
This report was posted on Ripoff Report on 02/17/2009 01:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vonage-Corp-Offices-0221-0011005249/Holmdel-New-Jersey-07733/Vonage-Vonage-CorpOffices-Vonage-wont-stop-billing-me-and-illegally-sent-my-account-to-425146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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