• Report: #859303

Complaint Review: Vonage Corp

  • Submitted: Mon, March 26, 2012
  • Updated: Mon, March 26, 2012

  • Reported By: Dr. Lee Ph.D — Deming New Mexico United States of America
Vonage Corp
Internet United States of America

Vonage Corp ripoff if yor equiptment provided dies internet

*Consumer Comment: I don't know about your troubles with your VOIP service, but..

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For the people having a problem getting off their VoIP service do the following:

1. create a legal document saying they can no longer with draw funds from your account and apply for get a new card with a new number. Be sure the document is in legal court form and that you get the document notarized.

Give a copy to your bank and send a Certified/return letter so they have to sign they recieved and have the bank officer sign he was legally notified the company services was canceled with date and date he recieved the notice.

Like I said, at the same time apply for a new debit card or card you were using to pay them so any billings will be bounced instead of being paid.  If they turn you into a collection agency send a certified letter with return card certificing delivery with a copy of your letter of cancelation that was noterized and tell them to not contact you again as you owe nothing to this company as of the last date they took money from your bank account and as they  take money automaticly then there is no way they can say they did not get paid for the last usage period before you canceled their service.

Continuation of harrisment find a good attorney and sue for money not owed and continued haressment by the company and the collection agency.

Be sure and include all documents supporting your case!!!!

Dr. Lee Ph.D

This report was posted on Ripoff Report on 03/26/2012 12:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vonage-Corp/internet/Vonage-Corp-ripoff-if-yor-equiptment-provided-dies-internet-859303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I don't know about your troubles with your VOIP service, but..

AUTHOR: Ken - (USA)

I know you're NOT a Ph.D.

"recieved"

'certificing"

"cancelation'

"noterized"

"automaticly"

"canceled"

"harrisment"

"services was canceled "

Was this a mail order Ph.D?
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