- Report: #220222
Report - Rebuttal - Arbitrate
Complaint Review: Vonage VOIP Telephone Co.
Vonage VOIP Telephone Co.2450 Spiegel Dr. Groveport, Ohio U.S.A.
Vonage VOIP Telephone ripoff dishonest fraudulent billing Groveport Ohio
Vonage added an extra phone number to the account
without my permission
Vonage assigned me a Westchester, NY phone number that belonged to a Westchester, NY resident for 20 years.
My friends called the number and spoke with the lady that told them she had the same phone number for years in NY
I live in Georgia and wanted a NY phone number
Vonage told me the NY phone number would work with 911 but it did not so Vonage also assigned me a Georgia phone number which I did not authorize
Vonage charged me for 4 months of usage which I never utilized Vonage VOIP
Vonage sent me the wrong equipment twice. I paid out of my pocket to send the wrong equipment back to Vonage.
I tried to Cancel the Vonage account via e-mails sent to me from Vonage which Vonage ignored
I called Vonage numerous times to Cancel the account. Vonage ignored my request for Cancellation numerous times.
During one call of Cancellation, I requested to to speak to a Supv and was told 60.00 was going to be sent back to me which never was done
Vonage deals with foreigners that I could not understand
what they were saying or doing
College Park, Georgia
This report was posted on Ripoff Report on 11/12/2006 02:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vonage-VOIP-Telephone-Co/Groveport-Ohio-43125/Vonage-VOIP-Telephone-ripoff-dishonest-fraudulent-billing-Groveport-Ohio-220222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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