- Report: #250492
Report - Rebuttal - Arbitrate
Complaint Review: Vonage
VonageAvalon, Pennsylvania U.S.A.
VONAGE - Vonage.com ripoff customer service not worth anything termination fee Avalon Pennsylvania
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
4/29 i changed my cc info on the site so they didnt charge my account. thoughout may i called and emailed. 5/23 finally got through to a lady. i told her not so great service and wanted to cancel and that i called and emailed a month ago. she got my info and said you dont use it that much why dont we go cheaper 25 monthly. i still said no cancel it. after 15 minutes of debating. she said well i need your cc # so we can take care of your balance i said what balance. they wanted the 1 month (june) for 41.00 and 40 more to cancel service. i asked how can i owe money on a prepaid service. she said its your balance. immediatly i said no to giving her my cc #. she told me she cant cancel service until balance is paid. this is unacceptable i told her. after about 5 more minutes of talking she said an email will be sent and billing dept will get a hold of me. so i got a balance of $81 due in the email that was sent.
This report was posted on Ripoff Report on 05/26/2007 03:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vonage/Avalon-Pennsylvania-15202/VONAGE-Vonagecom-ripoff-customer-service-not-worth-anything-termination-fee-Avalon-Pen-250492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.