• Report: #483235

Complaint Review: Vonage

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, August 20, 2009
  • Updated: Thu, August 20, 2009

  • Reported By: anon — Benton Maine USA
Vonage
23 Main Street Holmdel, New Jersey United States of America

Vonage charged when inactive overcharged ripped off vonage phone service wrongfully charged Benton, Maine

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

My debit card information changed due to online fraud forcing me to get a new one. I forgot to update it with Vonage. I was on recurring automatic billing with them.

When they finally took my ability to use my phone away, they continued to charge me a monthly fee for phone service even though I couldn't use my phone! When I addressed this problem to them, they wouldn't do anything about it!

Needless to say I was irritated with them at this point, so I elected to stop service with them all together. Then they found some loop hole to charge me the disconnection fee even though I had been a member for almost 2 years and at the time I signed up, you only needed one active year to avoid disconnection fees!

Go with your local ISP for VOIP phone service. Chances are the prices are the same and they won't charge you for a service they aren't providing to you!

This report was posted on Ripoff Report on 08/20/2009 09:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vonage/Holmdel-New-Jersey-/Vonage-charged-when-inactive-overcharged-ripped-off-vonage-phone-service-wrongfully-charg-483235. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Vonage

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory