• Report: #870410

Complaint Review: Vonage

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  • Submitted: Wed, April 18, 2012
  • Updated: Wed, April 18, 2012

  • Reported By: Cecelia — Petaluma California United States of America
Vonage
14950 N.E. Mason Internet, Oregon United States of America

Vonage Bill me for a phone connector box that was not ordered/authorized. Internet, Oregon

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Vonage sent me a phone connector box (Vdv22) that I did not order and charged my debit card $15.68  which I did not authorize.  When I called to find out what happened, I got the run around.  He said I needed to talk to their fraud department but they didn't have the phone number.  They said I would have to answer security questions to cancel the order, but I hadn't previously given them security questions or answers.

This report was posted on Ripoff Report on 04/18/2012 10:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vonage/Internet-Oregon-/Vonage-Bill-me-for-a-phone-connector-box-that-was-not-orderedauthorized-Internet-Orego-870410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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