• Report: #1024615

Complaint Review: Vonage

  • Submitted: Wed, March 06, 2013
  • Updated: Wed, March 06, 2013

  • Reported By: Marc — laguna hills California United States of America
Internet United States of America

Vonage Vonage, Internet

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I was tricked by vonage. They advertise that their phone bills don't fluctuate. That is a lie, I have never had a phone bill the same. I have it go up and down. I was then told that international call to mobile phones are not part of the plan. Now, I have to enter the number to see if it is a cell number on their website. this is way too much. I purchased this program so I didn't have to create more work for me but to save time and money. This is not saving time nor money.  This mis-leading advertisement and every time I see it I just want to throw the TV out the window... it makes me so mad that they can get away with their false advertisement. The customer service is no help. I think they might even be station outside the USA because half the time I have to repeat what I am saying and they still don't understand... ie, "my phone bill is too high, why? " I am tired and looking now for a better voice VOIP company to use for my international calls. I recommend that you don't use their service and if you do... be aware of the increasing bills. 

This report was posted on Ripoff Report on 03/06/2013 04:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vonage/internet/Vonage-Vonage-Internet-1024615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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