• Report: #178503

Complaint Review: Vonage.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, February 28, 2006
  • Updated: Tue, February 28, 2006

  • Reported By:Lexington Kentucky
Vonage.com
23 Main Street Holmdel, NJ 07733 Holmdel, New Jersey U.S.A.

Vonage.com Extremely bad service and then they want to charge me $120 just to cancel the service Holmdel, New Jersey

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Beware of Vonage.com phone service. I had service with them for two months. The first month everything was ok. There were a couple quirks that I got used to. The second month I was dropping calls about every minute. I called the service technician three times and they said that they were experiencing technical issues and that they didn't know when they were going to have it fixed. Keep in mind this happened all month long between conversations.

I ended up not being able to fax at all and the phone service couldn't even hold a call. When I finally went to cancel the service. The company rep said that they were going to charge me a $40 disconnection fee and an $80 charge for the phone adapter that was given to me for free. When I said that I would glady return it in the original condition and with the original wrapping the woman blutly said that they do not want it back. If you are going to give something away how is it legal to charge for it in the end. Please if you read this make sure that you do not get involved with these people. Buyer Beware.....

Ryan
Lexington, Kentucky
U.S.A.

This report was posted on Ripoff Report on 02/28/2006 07:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vonagecom/Holmdel-New-Jersey-07733/Vonagecom-Extremely-bad-service-and-then-they-want-to-charge-me-120-just-to-cancel-the-s-178503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Vonage.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory