• Report: #894556

Complaint Review: Von's Supermarkets

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  • Submitted: Thu, June 07, 2012
  • Updated: Wed, June 13, 2012

  • Reported By: Burnt — Malibu California United States of America
Von's Supermarkets
heathercliff shopping center Malibu, California United States of America

Von's Supermarkets Safeway Deceptive Advertising Malibu, California

*UPDATE Employee: It clearly states...

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Be careful of the store flyers advertising.  In order to get the best advertised deals that look like they are sale items you have to pick each of the items online before getting to the store and download a coupon.  If you don't you will be charged an excessive amount..  

Vons wants to catch you wit your guard down so they can overcharge you to the Max. It is like reverse shoplifting where they distract you then try to steal from you. Check your receipt as their goal is to catch you with your guard down or without your reading glasses so they can grossly overcharge.

This report was posted on Ripoff Report on 06/07/2012 11:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vons-Supermarkets/Malibu-California-90265/Vons-Supermarkets-Safeway-Deceptive-Advertising-Malibu-California-894556. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

It clearly states...

AUTHOR: eldiane - (United States of America)

That those items are on the "Just 4 U" promotion.

Just 4 U is a new program with Safeway/Vons where you download digital coupons to your club card. The same is as if you showed us our weekly ad coupons just without the cutting.

Customers like you need to read the actual ad. It's not that hard. It's clearly stated. AND, to top it all off, if you make it through the checkstand thinking that you were going to get a different price for something you thought you understood in the ad, then tell us and we'll try and fix it. That's what all the employees are for. To help you.

There's not conspiracy theories going on. For heaven sakes. Plus, what you get with the club card alone are the store sales. So we're not ripping anyone off. Just 4 U is an add on for additional savings.
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