- Report: #1062557
Report - Rebuttal - Arbitrate
Complaint Review: Vtechsquad
Vtechsquad A TOTAL SCAM Internet
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I was searching for service support with Cannon printers. I entered "Service support for cannon printer" into Google search engine. This compant Vtechsquad was the first to come up, so I called them. A female answered, I told her that I was having a problem with my Cannon printer. I explained my problem with the printer. "She said if my printer was hooked up to my computer. I said yes. She then said she would be glad to help me, but she would need access to my computer so she could see the printer drivers. She gave me this login address of logmein123.com, then she gave me a 6 digit code to enter. After entering this 6 digit code she had access to my computer. She began going through my computer and explaining to me that my computer had been hacked and all files were corrupted. I said I am calling about a problem with my Cannon printer not my computer. Now she becomes very indigant and says your computer has to be serviced before your printer will work.
I said "please log out of my computer now." She kept yapping about my computer being hacked and then put a man on the phone. I told him to log out of access to my computer. He asked me "what was my problem?" I immediately shut down my computer to disconnect from Vtechsquad.
I later called back to tell them about their scam. The man who answered said, "who did you speak with?" I said "Teresa" He said "there is no one here by that name, have a good day" and hung up the phone.
This company is a SCAM, if you have encountered a scam with them please report them.
This report was posted on Ripoff Report on 06/27/2013 11:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vtechsquad/internet/Vtechsquad-A-TOTAL-SCAM-Internet-1062557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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