• Report: #576786

Complaint Review: WACHOVIA BANK

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, March 02, 2010
  • Updated: Tue, March 02, 2010

  • Reported By: Another Victim — Ozark Alabama United States of America
WACHOVIA BANK
293 Andrews, Ozark, Alabama United States of America

WACHOVIA BANK This complaint addresses issues that may be deemed dishonest and irresponsible Ozark, Alabama

*UPDATE Employee: Some answers...

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

This complaint addresses issues that may be deemed dishonest and irresponsible by Wachovia Bank where they have chosen to capitalize of the misfortune of their customers.  First they have chosen to collect a substantial fee when a customer makes an error and does not have funds to cover a check and to compound matters by increasing that fee if multiple items come through without funds to cover them.  Now to increase their profitability they have chosen to pay the largest first creating the multiple scenario when they can profit more.  Next, even if it is your first time of having any problem they refuse to credit any portion which indicates to me it is more about the bottom line than retaining customers and cause additional pain and problems in the economic time. It is one thing if they have a nominal charge for paying but another for charging a lot of money and returning the payment who charges additional funds.


This report was posted on Ripoff Report on 03/02/2010 12:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/WACHOVIA-BANK/Ozark-Alabama-36360/WACHOVIA-BANK-This-complaint-addresses-issues-that-may-be-deemed-dishonest-and-irresponsi-576786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on WACHOVIA BANK

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Some answers...

AUTHOR: Striderq - (U.S.A.)

I'm sorry to hear that you are going through this situation. However I belive that if you look around the fee structure at Wachovia is basically the same as any other bank. The exact amount per item may be different but the way the fees are accessed are basically the same. The only time the fee increases is on the second overdraft/return in a 12 month period. It most states the first time in a 12 month period you have something paid to a negative balance or returned unpaid the fee is $22 per item. On the second time and thereafter the fee is $35 per item. If you see fee amounts such as $105 it means you had 3 fees that day. And yes, if you have an item or items that are returned unpaid then you will be accessed a Non-Sufficient Funds fee. Again as at any other bank. As far as the refund, we do take several things into consideration but if there's been no bank error the best you may get is a percentage of the full amount.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory