- Report: #492214
Complaint Review: WALMART MONEY CARD - GE MONEY BANK
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| WALMART MONEY CARD - GE MONEY BANK www.moneycard.com
Internet United States of America |
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WALMART MONEY CARD - GE MONEY BANK GE Money Bank Walmart MoneyCard (GE Money Bank) embezzles funds from innocent consumers. Internet
*Consumer Comment: possible solution
*Consumer Comment: Never had a problem in over 5 years
*Consumer Comment: WALMART NEEDS TO BACK THEIR CUSTOMERS!
*Consumer Comment: What car rental company was it
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Having purchased a Walmart MoneyCard almost a year ago, I wouldn't have thought Walmart to even be close to a company stealing from its consumers so blatantly.
This report was posted on Ripoff Report on 09/09/2009 10:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/WALMART-MONEY-CARD-GE-MONEY-BANK/internet/WALMART-MONEY-CARD-GE-MONEY-BANK-GE-Money-Bank-Walmart-MoneyCard-GE-Money-Bank-embezzl-492214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
possible solution
AUTHOR: gunster - (United States of America)
SUBMITTED: Thursday, March 01, 2012
After setting up the account on the phone I immediately called for the balance to see if it worked out okay,I was asked for my zip code then it ended there,it didn't match.
A wal-mart emplyee tried for an hour to resolve it with no luck.I filed a complaint with the ca attorney general and they sent me addressed for the office of the Comptroller of the currency.
I logged on at www.occ.treas.gov/
I filed a complaint there against GE money bank. Within hours I received a phone call with someone wanting to settle the claim quickly.I was told I would receive a check in 7-10 days.
Hope this helps someone.They also have a phone no. 1-800-613-6743
#2 Consumer Comment
Never had a problem in over 5 years
AUTHOR: Ari T - (United States of America)
SUBMITTED: Friday, November 18, 2011
Most people who have problems don't read all the details about the cards, including holds, hold times and so on. They even have special notations for places like pay at the pump gas stations, rental car agencies and so on for those people planning to use their card in such a way. Generally, customer service is rather helpful and they do have a toll-free number you can call in order to file claims, reports of fraud, and complaints. They are genuinely helpful and will do their best to attempt to resolve issues.
I don't work for wal-mart or any of their connecting companies, nor do I work for the bank or any of it's connected companies, I'm just someone who's used the card a fair while and has never had a problem. No 24 hour wait - ever, no matter how much or little i put on the card.
Just because the company has issued a refund doesn't mean it's immediately available on your card. It can take up to 14 days to go from one bank to another bank and be processed and whatnot. That $3 monthly maintenance fee was with the product from the start, if the wal-mart employee didn't notify you of this, you should have read the papers that came with it. They only recently removed that fee, but until late last year, it had always been in existence.
#3 Consumer Comment
WALMART NEEDS TO BACK THEIR CUSTOMERS!
AUTHOR: Anonymous - (United States of America)
SUBMITTED: Monday, December 28, 2009
#4 Consumer Comment
What car rental company was it
AUTHOR: Daniel - (United States of America)
SUBMITTED: Wednesday, November 25, 2009
I wish I had an answer for you. I was actually going to use this GE Money Card for a rental car next weekend and was curious what rental car company you used and how much of a deposit they put it on it. I tried to use this card at Avis like 4 months ago and they wouldn't take it.
I'm sorry for all your headaches with this but if you wouldn't mind helping me out to let me know which rental car company it was I would be grateful.
Thanks!
-Daniel
