• Report: #410596

Complaint Review: WAMU - Chase - Providian

  • Submitted: Sat, January 10, 2009
  • Updated: Sat, January 10, 2009

  • Reported By:Boyd Texas
WAMU - Chase - Providian
75 S Valle Verde Dr, Ste 260 Henderson, Nevada U.S.A.

WAMU - Chase - Providian Credit Card - 31.99% interest rate!!!! Henderson Nevada

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Have been a faithful credit card customer of this bank for over 8 years. They have raised my interest rate slowly and it is now 31.99%!!!. One tenth of a percent below the legal limit. I called them on 1/9/09 and was able to get as high as a Mary Padula (925-738-5545).

Wanted to speak to the president of credit card services, an Anthony Vuoto but they would not let me. Mary said she was speaking for the executives of the company. I asked for a lower interest rate and she refused. I have 2 accounts with them. The other acocunt is at 23.74%. They wouldn't even lower the one account to the other rate, which is rediculously high.

This is how they treat faithful customers. They are nothing but a ripoff. I pay my bill on time and always pay more than the minimum and this is the way they treat a customer.

Yet they will offer a "new" customer a rate of 9.9% yet won't offer a faithful customer anything close to that.

As far as I am concerned, they are a ripoff. They have no concern or business ethics and treat good customers like crap. I will never do business with them again and I would advise anyone to not do business with them.

They are a RIP-OFF

Boyd, Texas

This report was posted on Ripoff Report on 01/10/2009 08:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/WAMU-Chase-Providian/Henderson-Nevada-89012/WAMU-Chase-Providian-Credit-Card-3199-interest-rate-Henderson-Nevada-410596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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