- Report: #974047
Report - Rebuttal - Arbitrate
Complaint Review: WASH DEPOT HOLDINGS INC.
WASH DEPOT HOLDINGS INC.4119 E. Thomas Road Phoenix, Arizona United States of America
WASH DEPOT HOLDINGS INC. SIMONIZ CAR WASH THREATENING, CONFRONTATIONAL & TERRIBLE CAR WASH Phoenix, Arizona
*Author of original report: Update
*UPDATE Employee: Apology
*Consumer Comment: You have to be kidding
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A few minutes later, I called in and spoke to the "manager" named "John", who sound like a patronizing jerk-off, who said "come on in and I'll fix you up". He didn't sound like he took my complaint seriously.
Over the years they have done an ok job, but most of the time it is half-assed, sloppy and you end up wiping down the car yourself if you don't like the job because they will not do anything if you complain. These are really a bunch of uneducated men (and a few women) who cannot get employment elsewhere and have a low grade and confrontational mentality. You cannot discuss a complaint or concern with them intellectually, as they get defensive and confrontational. Very insecure with a chip on their shoulder.
At this point I placed a stop payment on the charge, will not be returning and considering litigation against the business and the owner personally. I will decide this after speaking with my attorney. I usually don't like to spend legal expenses over an issue such as this, but I believe sometimes you need to make a point.
This report was posted on Ripoff Report on 11/26/2012 05:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/WASH-DEPOT-HOLDINGS-INC/Phoenix-Arizona-85060/WASH-DEPOT-HOLDINGS-INC-SIMONIZ-CAR-WASH-THREATENING-CONFRONTATIONAL-TERRIBLE-CAR-WAS-974047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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