- Report: #374779
Report - Rebuttal - Arbitrate
Complaint Review: WATCH REPAIR USA
WATCH REPAIR USA4940 Merrick Road, #262 Massapequa Park, New York U.S.A.
WATCH REPAIR USA Didn't repair a SUUNTO watch that they claimed they could - then charged. Massapequa Park New York
*REBUTTAL Owner of company: No false advertising here
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(my expenditure) and they sent me an estimate for $50 for a watch battery (I did not ask for) and said they could not replace the bezel.
Now this watch has a separate battery hatch so it takes all of 5 seconds to replace the battery. I told them I DID NOT WANT the battery replaced especially
for $50 when I can buy one for $3.
Then they wanted $11 just to return the watch to me.
This company didn't fulfill their claims as authorized SUUNTO repair & were dishonest/deceptive when they said that they could repair it.
Believe they just want the $11 for every watch sent them & return un-repaired.
If they do simple repairs their prices are excessive.
Neversink, New York
This report was posted on Ripoff Report on 09/21/2008 08:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/WATCH-REPAIR-USA/Massapequa-Park-New-York-11762/WATCH-REPAIR-USA-Didnt-repair-a-SUUNTO-watch-that-they-claimed-they-could-then-charged-374779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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