- Report: #1035121
Report - Rebuttal - Arbitrate
Complaint Review: WBE MANAGEMENT LLC
WBE MANAGEMENT LLC2423 S. Orange Ave. #205 Orlando, Florida United States of America
WBE MANAGEMENT LLC Account management assistants. Last change to lower interest rates on all your credit cards, MC & Visa. Orlando, Florida
Finally decided to listen, big mistake. Talked to Randi. She asked me if I wanted to save money but first how much do you owe on what cards. I gave her my info so she could check. Oh yes we can save money.
Transfered me to someone else. She asked me if I wanted other cards added, we can put them on too. I gave her that info, plus my SSN#, DOB & said we can put your husband on it too. She asked if she could record our conversation, I said yes. She said it looks like your Discover card would be the best one to use.
For $295.00 I guarantee you that you will save $1500.00 a year or you will get your money back. I hesitated & she said everybody wants to save money, right. I still hesitated, she said they would set up 3 way conversations with all my card holders & negociate for lower rates. I finally agreed.
She said she would get back to me to get started, this was 2-19-13. I waited a week, heard nothing, I called, she was busy. Donna told me she would have her call me back. No call, I called them, busy again & would call me back, never did. So on 3-7-13 I called Donna & told her to cancel this & refund my money, as I had looked on my Discover & seen that she had taken money on 2-19-13 & had done nothing on this.
Donna told me it would be reviewed & could take up to 60 days. Today I called & they turned me over to Mark. He told me that since I was disputing the charge that I had violated my agreement & that I was not getting a refund for any reason. I asked him what agreement & he said I said I would not dispute this charge, which I did not say. A dispute was never mentioned while I was being recorded, he say yes it was, he said hold on & I will play it for you. He never came back on phone.
I had already notified Discover in late Feb. what had happened & they said I am not responsible for this charge while in dispute & it is still on going with Discover, I talked to them today. This Mark person was very rude & said you are not getting your money back. They have not done one thing to earn the fee they charged me, so I have been scammed again.
This report was posted on Ripoff Report on 03/15/2013 04:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/WBE-MANAGEMENT-LLC/Orlando-Florida-32806-4543/WBE-MANAGEMENT-LLC-Account-management-assistants-Last-change-to-lower-interest-rates-on-a-1035121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.