• Report: #559496

Complaint Review: WC Budget Savers

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  • Submitted: Sun, January 24, 2010
  • Updated: Sun, August 26, 2012

  • Reported By: Garry — Lafayette Alabama United States of America
WC Budget Savers
Minnetonka, Minnesota United States of America
  • Phone: 952-258-2000
  • Web:
  • Category:

WC Budget Savers Telephone Scam Billed my credit card which I did not authorize Minnetonka, Minnesota

*Consumer Comment: Unjustified Name-Calling

*General Comment: So Ignorant

*Consumer Comment: Cancelling Membership

*UPDATE Employee: YOU ARE A LIAR AND CANNOT LISTEN

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I received a phone call from WC Budget Savers wanting me to take some kind of coupons and I told him I was not interested.  The next day I received another call offering me coupons again.  I said I was not interested in anything he was offering.  I watched my bank account online and noticed a $1 charge from WC Budget Savers MN with a phone number 800-475-1942.  I called them and asked them what they were doing going into my bank account.  The lady said I subscribed to some kind of program.  I told her I did not do so and to Cancel this and stay out of my bank account.  She said she would cancel but I am cancelling my debit card to be sure they can't use it again.  These people should be investigated by the Attorney General for this fraud.

This report was posted on Ripoff Report on 01/24/2010 10:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/WC-Budget-Savers/Minnetonka-Minnesota-55305/WC-Budget-Savers-Telephone-Scam-Billed-my-credit-card-which-I-did-not-authorize-Minnetonk-559496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Unjustified Name-Calling

AUTHOR: The Main Gatekeeper - ()

You do not have the right to call someone ignorant when you don't know both sides of the story. 

This company (and I use that term loosely) called me in July of last year with their stupid coupon offer. I told them I wasn't interested but finally agreed to let them go ahead and send me the trial pack just to get them off the phone. I then called - IMMEDIATELY - to cancel any further transaction on my bank card. 

Not until my wife and I switched our primary accounts to a different bank did we discover the withdrawals of $29.95 had continued up until today. We left a small amount of money in our old account just to keep it open in case we wanted to use the account for something else later. Well, the old bank called us this morning to tell us that not only was the account empty, but now we owed the bank for account overdrawn charges. 

WC Budget Savers a scam, a rip-off, and fraudulent. I'm getting my money back plus damages. I just got the phone with my attorney, who also happens to be my father-in-law. You see, there's an app called "phone recorder" you can download free. I have it on my phone and I archive ALL conversations that have anything to do with any type of transaction involving money. As a business owner myself, I learned to cover my backside many years ago. Technology just made it easier.

I called WC Budget Savers this morning to inquire as to why my account was being charged after I had called them to cancel. They denied receiving any cancellation call from me - until I played them back a portion of our date-stamped conversation from July 11, 2012 at 11:34 am. Only then did a supervisor agree to refund any monies taken from my account.

That's all good, but that doesn't do anything about the fact that they invaded my account without my permission and caused me to have overdraft charges - something that has not happened to me for over 30 years. It's about time one of the "little people" reach into their bank accounts for a change. That's what I'm fixing to do...
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#2 General Comment

So Ignorant

AUTHOR: LEARN TO LISTEN - (United States of America)

THE FIRST THING THEY GIVE YOU IS THE CANCEL NUMBER 1-800-475-1942.

Maybe if you people learn to listen you wouldnt have these problems
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#3 Consumer Comment

Cancelling Membership

AUTHOR: MA M - (United States of America)

I too received this offer and signed up.  I was told that I would have 14 days in which to cancel.  I voiced concern to the salesperson about not receiving the information within 14 days and not being able to cancel in time and being charged.  That person assured me that my enrollment would not be activated until they sent out the information. 

Today I was billed $29.95, it has been exactly 14 days and I have never received ANYTHING in the mail from them.  How can you cancel a membership when you never receive any contact information to cancel the membership.  I am extremely upset because my gut told me this was going to wind up going wrong when I was talking to the salesperson, but I let myself be talked into it anyway. 

I will get my money back, but now I'm going to have to wait until Monday when they are open, and in the meantime that is $30 less in my bank account, money I could have used for gas and food this weekend!!!  If this company calls you, please do not take their offer.  They will find a way to get money out of you ... I assume they do this because most people don't have time to dispute their charges, or don't even catch the charge until weeks or months later. 

I became aware immediately because I have my debit card linked to my cell phone and I receive notice whenever a charge is posted.  BUDGET SAVER, you should be ashamed of yourself --- you are taking money from hard working people by offering the freebies and then "you can cancel anytime."  You can't CANCEL when you never receive the contact information to CANCEL!!! 
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#4 UPDATE Employee

YOU ARE A LIAR AND CANNOT LISTEN

AUTHOR: LEARN TO LISTEN - (United States of America)

After being offered the Discount Savings Program from a "Fronter" and AGREE, you are sent to a VERIFIER. They confirm you made your as seen on tv purchase, and offer you 3 savings programs.

Now Budget Savers will automatically bill the 1$ introductory fee to the VISA ending in XXXX, within 1-5 days, AFTER the first 14 days UNLESS YOU CALL TO CANCEL, BUDGET SAVERS will AUTOMATICALLY bill the MONTHLY membership fee of 29.95 AT THE SAME TIME EACH MONTH TO THE SAME CARD.
 
You can CERTAINLEY CANCEL AT ANY TIME by calling the TOLL FREE # 1-800-475-1942. But the 100$ in gas vouchers are yours to keep as a thank you. SO WITH YOUR APPROVAL YOULL BE BILLED UNDER THE TERMS IVE JUST DESCRIBED AND WELL SEND THE MEMBERSHIP MATERIAL TO YOU IN THE MAIL IN WRITING FOR YOU TO ENJOY (a positive ack is given here) Then you are asked to give you credit card number to CONFIRM THE CHARGE.

This is what you people are being told. This company cannot bill you without a POSITIVE ACKNOWLEDGEMENT. After the call is processed it is sent to a QUALITY CONTROL DEPARTMENT where a room of about 100 people listen to every single one of these calls with sheets of guidelines. If you say NO. YOU CANNOT BE CHARGED. If you say "thank you, uh huh, mhm. ect.." YOU CANNOT BE CHARGED. The only way youre charged is if you say yes.
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