- Report: #161892
Report - Rebuttal - Arbitrate
Complaint Review: WCP Aka Winners Choice Publishers
WCP Aka Winners Choice Publishers7094 Peachtree Industrial Blvd Bldg 3, Suite 350 Norcross, Georgia U.S.A.
WCP Aka Winners Choice Publishers Phony Collection Letter ripoff Norcross Georgia
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Account Number: 109534
Dear John Doe, (sorry not real name)
Your payment has not been received we now have no alternative but to forward your account to our collections department. In collections our mission is to ensure payment on your past due debt.
We have paid for your magazines for you in good faith, it is time for you to live up to your agreement and pay your bill. Failure to remit payment on this debt could result in our legal department being notified.
The current amount due is $98.54. If the payment is not received within (14) fourteen days we will accelerate the full balance on your account.
*** This is an attempt to collect on a debt, any information obtained will be used for that purpose***
This is the exact letter I typed, not changed or altered in any way, that I received. I called the toll free number to resolve this at 1-888 621-9695 and spoke to "Thurston Moore" and she answered the phone by saying that this call is being monitored and recorded for quality purposes. She asked for the acct # and new every detail about the magazines I was supposedly to have ordered by phone. I never received one magazine and I told her that and she said that I had said yes to a subscription.
I asked to cancel that subscription and she said that it has a no cancellation policy and that I agreed to those terms when I consented by saying yes on the confirmation. She said that the confirmation was tape recorded and she has proof that I said yes to the subscription. So I said go ahead and play me the tape recording of me saying yes to the confirmation and she put me on hold to get the tape.
I waited up to 5 minutes while put on hold and when she got back on the line she told me that she could not find the tape and that it was destroyed. Hmmmm, so she says she will cancel the subscription because there was no proof of the agreement and I say wait a minute, thanks for cancelling it but didn't you just say that the subscription has a no cancellation policy.
After I said that, she says ok i've cancelled it what else more do you need to say? And I said I want some type of confirmation code or something in writing proving it's been cancelled so that I won't see this charge on my credit report and she says well it's been cancelled what do you want this sealed in blood? You've said enough sir, click! She hung up on me, and that call was supposed to be recorded for quality assurance she says in the beginning.
I am holding on to this letter and will be contacting my lawyer to shut these people down because they are doing this type of stuff to everybody. I hope Thurston Moore and all her employees get prosecuted to the fullest degree so that scammers like these get what they deserve.
This report was posted on Ripoff Report on 10/24/2005 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/WCP-Aka-Winners-Choice-Publishers/Norcross-Georgia-30071/WCP-Aka-Winners-Choice-Publishers-Phony-Collection-Letter-ripoff-Norcross-Georgia-161892. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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