• Report: #970304

Complaint Review: WE Energies

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  • Submitted: Fri, November 16, 2012
  • Updated: Sun, November 18, 2012

  • Reported By: majikwicca — Racine Wisconsin United States of America
WE Energies
231 W Michigan st Milwaukee, Wisconsin United States of America

WE Energies WE ENERGIES......MORE LIKE ME ENERGIES! Milwaukee, Wisconsin

*UPDATE Employee: Deposit

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I totally understand deposits. It sucks but hey, I am the one who messed up in the first place but now that I have gotten my situation back in my control.

Over a year ago, I had to pay WE Energies $918 deposit.

OVER a year ago!!! I have since paid on bill, above and beyond and wanted budget billing and to get my refund back.

WE Energies has always told me there was a 5 day grace period after your due date. DON'T LISTEN IF THEY TELL YOU THAT!!

I was late by one, yes ONE day and today I found out that now once again I have to make 12 straight monthly payments and I am eligible to receive my refund in September of 2013. WHAT????

2 years......they are keeping my deposit for 2 years. I was disconnected for a total of 14 hours in late 2010 after being a customer for 23 years.

They will not work with me.....pretty much too bad so sad. I do not know what else to do. I am paying off everything next week and will do what my friends told me.....don't pay thru winter. I don't like that but really.......what else can I do? For many a years when I was younger I carried a large credit, the don't see anyone as a person.

This report was posted on Ripoff Report on 11/16/2012 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/WE-Energies/Milwaukee-Wisconsin-53290/WE-Energies-WE-ENERGIESMORE-LIKE-ME-ENERGIES-Milwaukee-Wisconsin-970304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Deposit

AUTHOR: Jodi L. Wire - (United States of America)

Hello, my name is Jodi Wire and I am the Director of Credit & Collections at We Energies.  I would be more than happy to talk with you and respond to any questions or concerns you have about your deposit.  I can be reached at 414-221-5408.
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