• Report: #231284

Complaint Review: WEBPOWER,INC CLICK CASH IFRIENDS

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  • Submitted: Thu, January 18, 2007
  • Updated: Sun, January 23, 2011

  • Reported By:Houston Texas
WEBPOWER,INC CLICK CASH IFRIENDS
7765 LAKE WORTH RD. # 341 LAKE WORTH, Florida U.S.A.

WEBPOWER CLICK CASH IFRIENDSWEBPOWER, INC CLICK CASH IFRIENDS TREATED ME WRONG, DENIED ME THE MONEY I MADE LAKE WORTH Florida

*UPDATE Employee: Webpower, Inc. is a fair company

*UPDATE Employee: You are wrong....

*UPDATE Employee: Response from ClickCash

*Author of original report: Jennifers Response to the above info

*UPDATE Employee: Response from ClickCash

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I was reffered to this company from craigslist to sign up with click cash and Ifriends,I was told that I could also promote both programs and get paid.I would get paid $40-$60 per sign up when they signed up with ifriends and I would also get paid 10% of all of my refferals earnings if they also signed up with click cash which is owned by this company.So I signed up with both places started to market the program and I had 2 sign ups which was equal to $80,then all of a sudden I was unable to log in,so I thought well maybe something is going on with the website because I know I didnt do anything wrong in order for them to cancel my account so I wait a day before I email them.By then I had already had 2 more people email me and say they signed up with both of these companies and asked what to do next.So I was pretty excited that I had made $160,so I go to try to log in again and I still could not get in.So I emailed them numerous times to find out what was going on and I finally got a response and this is it.
Dear Former Clickcash Affiliate:

We have decided to terminate your account. This termination was due to the manner in which you were introduced to the Clickcash program.(They have no idea how I was introduced because no body ever asked me)According to our records, the manner in which you were introduced to the Clickcash program violated the Clickcash T&C, located at http://www.clickcash.com/new/agreement.htm ( I read the T&C over and over and nowhere on there does it say anything about posting ads to gain refferals,if you cant post ads and there is no spamming how are you supposed to get sign ups? Right)
The affiliate who referred you to the Clickcash program has also been terminated.

We are currently reviewing your traffic to determine whether or not you have also engaged in marketing practices which may violate the Clickcash T&C. No new accounts, established by you or on your behalf will be authorized with the Clickcash program.

We are sorry that the Clickcash program was not compatible with your marketing strategies.(They did not even ask how I was marketing for them so how can they sit there and say they were not compatible with my marketing startegies,I followed all the rules because I needed to make money fast and this company paid every week and I thought that this would have been a great way to earn some money)

Wishing you the best luck in future webmaster endeavors.

So I email them back wanting further explanation and wanting to know if I would still get paid for my refferals that I had before my account was closed.Here is what I wrote them:

Please explain a little more about this to me,"manner in which you were introduced to the Clickcash program" how do you think I was introduced? And I just read the T&C and there was nothing stated on there about "not posting ads to generate refferals".That is how I was introduced to this,somebody posted an ad about signing up and becoming an affiliate and making $40-$60 per sign up.What is wrong with that? If you cant do that then how are you supposed to bring in sign ups?

Also how could I have violated the T&C with my marketing purposes when it says nothing at all about posting ads,all your T&C says is "NO SPAMMING".I was not spamming,I posted a couple of ads,describing alittle bit about what the person was signing up for and stated that you had to be over 18 in order to sign up.I just dont understand what is wrong with that?

I have done nothing wrong,and I dont understand why you would terminate my account just because of the way that I was reffered that is not right,you didnt even give me a chance,you could have told me something about what you thought was going on and tell me to exlain or something not just terminate my account.
Will I still get the money that I made before my account was terminated?

And here is their last response:

While ClickCash always pays for legitimate, validated sign-ups which are the result of legitimate traffic, ClickCash does not pay for sign-ups resulting from marketing tactics which violate the T&C.

Again, we are sorry that the Clickcash program was not compatible with your marketing strategies.

Wishing you the best luck in future webmaster endeavors.

They would not even answer any of my questions,these people owe me money and I want it,that was not right at all about the way that I was treated.And come to find out I was not the only one,I saw a couple of listings on the site ripoffreport.

Jennifer
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 01/18/2007 02:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/WEBPOWERINC-CLICK-CASH-IFRIENDS/LAKE-WORTH-Florida-33467/WEBPOWER-CLICK-CASH-IFRIENDSWEBPOWER-INC-CLICK-CASH-IFRIENDS-TREATED-ME-WRONG-DENIED-ME-231284. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Webpower, Inc. is a fair company

AUTHOR: Etnies - (United States of America)

I have been a host on many of Webpower's webcam platforms since 2006. I have also been an affiliate promoting ClickCash (Webpower's affiliate program) since 2007.

As a host on their sites, Webpower has done some things to me that have simply lacked common sense and seemed highly inefficient. But none-the-less, in the 4+ years that I have worked with them, they have always been fair with paying me. They pay mefor my earnings asa host and as an affiliate on a weekly basis. I have made well over $200,000 from this company alone in the past 4 years.

They have a new and pretty sophisticated tracking system with MANY campaign options to make money referring them.Some of the linking codes can get confusing so you will think you are making money for something when you are not, but on the flip side I have made 100's of dollars on accident using the wrong linking code. They do enforce their anti-spam policy because I assume, they want to keep up their reputation. The best way to promote them in compliance with their Terms and Conditions is to build a site and push traffic to it. You will get sign-ups from that alone.

To summarize, Webpower is legit. They have some convoluted systems in place but they are reliable in their payments and fair-enough with their practices.

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#2 UPDATE Employee

You are wrong....

AUTHOR: Tiffany - (U.S.A.)

The beauty of the internet and the links that you pasted, is that Click Cash can monitor where your links have been posted when they are clicked on. If you did, in fact, post a link in an unacceptable area, whether you knew it to be unacceptable or not, they know. I would suggest that in the future you acutally read the fine print. I, personally, have never had a problem with them. However, I read the rules first and followed them. Good luck!
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#3 UPDATE Employee

Response from ClickCash

AUTHOR: Stacy - (U.S.A.)

Jennifer faxed in a signed copy of the Terms and Conditions only after we responded to her complaint on Ripoffreport. As stated before, in order for Jennifer to be paid out, two conditions must be met. First, we must have a valid, signed copy of the Terms and Conditions on file (which Jennifer has now done). Second, Jennifer must also demonstrate to us that commissions she is claiming were legitimately generated by methods that did not defraud or mislead the consumers who Jennifer referred to our service. Unfortunately, we still have not received this information from her. If Jennifer can provide us with documentation that the commissions resulted from legitimate marketing techniques, we will be happy to pay her according to these commissions.

We have a duty to protect innocent consumers first. That is why, based on what we know about Jennifer's marketing methods, we have already issued refunds to the customers she claimed to have generated. Such safeguards are in place to protect consumers from being exploited and deceived by improper techniques such as pyramid scheme marketing. Jennifer's frustration is understandable, and we very much regret the circumstances in which she finds herself. However, in order to make an informed decision, customers must be presented with accurate information. As yet, Jennifer has provided no information to show that she did this. Absent other information, we must regretfully conclude that Jennifer's actions do not meet the high standard of honesty and non-deceptive practices that we require from our affiliates.
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#4 Author of original report

Jennifers Response to the above info

AUTHOR: Jennifer - (U.S.A.)

I did fax in my papers,so how can you say I didnt you are so full of it.I faxed it in the Monday after I signed up,you know it is funny that you say I didnt fax it in because that is the same exact thing you told somebody else who filed a complaint on here.You need to find my fax and send me a check,if you cannot find it in your office then try the dumpster because I am sure you guys through it away.And you say you gave me different options to send it to you,well that is a lie,the email I got from you guys said to fax it in.It did not say anything about emailing it,or sending it through the mail.Also you say you have requested that I return the signed documents to you,you are again full of crap,because you have not said anything about not getting my papers and telling me to send it in.I have not gotten any emails from you requesting anything,in fact I have not gotten any emails from you since you wrote me and told me that my account was terminated and I wrote you back telling you that I was filing a complaint on a couple of sites about your company.You cant believe a word out of your mouth,I want my money,and I will go ahead and refax this stuff again and I will update in a week and let them know whether or not I got my check.
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#5 UPDATE Employee

Response from ClickCash

AUTHOR: Stacy - (U.S.A.)

With the information provided by Jennifer in her complaint, we located her ClickCash affiliate account. We track all referrals and signups extensively, and we were able to determine that she was introduced to the ClickCash program through a Craigslist advertisement offering a "unique money making opportunity." The person who placed the ad was engaged in improper pyramid scheme marketing, which is a violation of the ClickCash Terms and Conditions (http://www.clickcash.com/new/agreement.htm). Individuals were not signing up for the participating site's programs because they were truly interested in the program they signed up through the ad to generate commissions for the affiliate who had improperly placed the Craigslist ad. Then, they were required to make their own postings to Craigslist and other similar sites (still in violation of the ClickCash Terms and Conditions) to continue the fraud, by persuading others to sign up.

ClickCash's Terms and Conditions clearly state in Section 7, part VII, that misrepresentations of the program in any way are a violation of the Terms and Conditions, and can and will result in the immediate termination of the affiliate's account. It also states that if the affiliate crafts custom marketing messages, that these "must accurately and truthfully represent the materials offered, and may not be false, deceptive, or misleading." The ad on Craiglist through which Jennifer signed up violated ClickCash Terms and Conditions in these respects.

When Jennifer created her ClickCash affiliate account, she advised us that she had read, understood, and agreed to the Terms and Conditions, including the section listed above. By participating in the pyramid marketing scheme described above, she violated the affiliate contractor agreement. Based on the Terms and Conditions violations, Jennifer's account was cancelled. In fact, each individual customer that Jennifer introduced to the iFriends service was contacted and paid a refund of all sign-up fees. Jennifer herself was notified in this manner, because the individual who introduced her to the iFriends and ClickCash program was terminated on associated grounds. She received the same notice advising her that her account was closed and that refunds for any sign-up fees had been issued.

While ClickCash is happy to pay out for legitimate customer traffic, Jennifer still has not provided us with examples of commissions that were legitimately generated by methods that did not violate the Terms and Conditions. In addition, the Terms and Conditions state, in Section 7, part X, that ClickCash must be in receipt of the signed agreement before payments can be issued. We provide affiliates multiple ways to submit the Terms and Conditions to us, including fax, e-mail and postal mail. As Jennifer has not yet provided us with a signed and completed copy of the Terms and Conditions, we cannot remit payments. We have requested that Jennifer return the signed agreement to us, but she has not responded to our requests.

Once we receive a signed Terms and Conditions for Jennifer's account, and documentation validly establishing her strict compliance with the Terms and Conditions, we will be happy to pay her out for any sign-ups that were the result of marketing that did not violate the Terms and Conditions.
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