• Report: #475995

Complaint Review: WEHAUL Moving

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  • Submitted: Mon, August 03, 2009
  • Updated: Sat, December 26, 2009

  • Reported By:Franklinville New Jersey
WEHAUL Moving
6245 N Powerline Rd Suite 202 Ft. Lauderdale, Florida U.S.A.

WEHAUL Moving, Nationwide Relocation MOVERS BEWARE THIS IS A SCAM Ft. Lauderdale Florida

* : WEHAUL MOVING RESPONSE SELF SERVICE MOVE WAS RESERVED

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MOVERS BEWARE WEHAUL MOVERS IS A SCAM They will promise you the moon and stars even lower the price once they have you hook they change everything. They will deliver to you a trailer that is 4ft from the ground - which no one ever mentions that backs up to a loading dock without supply a ramp (even if they promised one) then suggest that you rent a UHAUL truck with a ramp load your things in the UHAUL and back it up to the trailer and move your things over. Why would anyone want to move their things FOUR times????!!!! Once I cancelled because they DID NOT honor my contract with them they decided to KEEP my deposit. Keep in mind if you want something done right - DO IT YOURSELF. This battle has just started and I will try and keep you updated.

Confused
Franklinville, New Jersey
U.S.A.

This report was posted on Ripoff Report on 08/03/2009 12:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/WEHAUL-Moving/Ft-Lauderdale-Florida-33309/WEHAUL-Moving-Nationwide-Relocation-MOVERS-BEWARE-THIS-IS-A-SCAM-Ft-Lauderdale-Florida-475995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1

WEHAUL MOVING RESPONSE SELF SERVICE MOVE WAS RESERVED

AUTHOR: We haul international - (U.S.A.)

In response to the complaint filed against our services and after reviewing the account, records indicate that Jennifer Espositos move was booked as a self-service move. When reserving a self-service move, any additional services/equipment needed, such as loading/unloading and supplying a loading ramp, is deemed the responsibility of the shipper. All information is not only explained verbally but also sent in writing to all customers. Ms. Esposito signed and returned Estimate for Service provided by our office which states:

This moving estimate is based on the information that you provide about your move. The actual rate will be determined by the amount of trailer space your shipment occupies in our commercial trailer. Your estimate is an all-inclusive rate for transportation of your personal belongings. This rate includes fuel, normal pickup and delivery, tolls, and taxes. You, as the customer, are responsible for all packing of goods for transit, including loading and unloading.

Records indicate that the move was cancelled two (2) days prior to the signed loading date, which is within our five (5) day cancelation period indicated within the signed and returned Terms and Conditions excerpt number four (4) as well as the signed and returned Deposit Slip.

As a result, no refund of the deposit paid to our office will be issued. The deposit paid in is considered valid towards a future move with our service for up to one (1) year from the date of cancellation.

We do not believe in misleading or misrepresenting our services, it is why all customer are provided in writing a clear explanation of the services we offer.

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