WEST LOOP AUTO BODY SHOP ripoff, Insurance scam including 3 parties State Farm Insurance, West Loop Auto and Enterprise rental car Fraudulent claims and auto repair and auto theft a big ripoff kept my car and will not return very fraudulent behavior, in a scam to collect money from insurance and consumers Chicago Illinois

My neighbor hit my car while driving intoxicated and did some damage to the body not any major damage but he was very nice and responsible about the whole ordeal. Any way we call police and got a report and my neighbor willie malone gave me his insurance card and advised me to contact his insurance co. (state farm insurance co.) which I did and they agreed to pay for repairs and the agent I spoke to whose name was Jackie advised me it would be faster and taken care or more quickly if I agreed to let her arrange for one of their machanics to repair my car, so I agreed to this and I asked her how long would repairs take because my car is my only means of transportation for getting to work. she said she would give me a loaner car and she would arrange everything for me and i did not have to go into office or speak to a claim officer all this she said she would take care of at no charge to me.

so around Sept. 20 th she called me told me she had spoken to their machanic at west loop auto and he was sending me a loaner car until my car was repaired so the machanic name Ryan called me at work and told me everything was arranged and he was sending me a car so he did just so,

but when the driver delivered me the rental car and picked up my car he asked me to sign a rental agreement and I said no because i could not afford a rental and explained to him that ryan had said that state farm was paying so the driver called ryan on his cell phone and let me speak to ryan and he informed me that I was just signing the rental agreement as only driver so i question again about signing the rental agreement ryan assured me that jackie at state farm had agreed to pay for rental and i could be sure i would not be charged because i did not have to put up any collateral or credit card information or money because state farm was paying the bill.

So I still question him and he said that if any one rents a vehicle they have to leave some deposit therefore thats that we are not asking you for any of this because you are not liable.

Now after holding my car for 2 months for minor repairs and after numerous calls now Ryan at the auto body shop tells me that he's been paid but just found out that state farm is not paying him for the whole rental and hes holding my car until i can pay the entire car rental.

But like I explain to ryan you are paid for your service what do you have to do with holding my car until Enterprise rental car gets paid. Then he told me because he put up the money for me to get a rental car and like i asked him why would you put a deposit for me you didnt even know me and i never agreed to pay you and he told me hes going to hold my car until i pay him even though hes been paid for his services and charge me $50.00 A day..

so i have been paying for a cab to go to work and this is so very unfair for ryan to hold my car even though hes been paid. I even threatened him with calling an attorney he told me call whomever you want you are not getting your car.

Betty
Chicago, Illinois
U.S.A.