• Report: #908039

Complaint Review: WESTGATE RESORTS

  • Submitted: Sat, July 07, 2012
  • Updated: Sat, December 22, 2012

  • Reported By: unhappy camper — port hueneme California United States of America
WESTGATE RESORTS
2801 Old Winter Garden Road Ocoee, Florida United States of America
  • Phone: 407-351-3351
  • Web:
  • Category: Resorts

WESTGATE RESORTS CENTRAL FLORIDA INVESTMENTS They will not let us cancel our timeshare in the 5 days allowed. Ocoee, Florida

*General Comment: Westgate SCAM

*Author of original report: I got out of the contract

*Consumer Comment: Notification

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I purchased this timeshare on my vacation in Las Vegas 6-24-12. After coming home read the contract and noticed I had been lied to repeatly. They told me I could use it whenever, not true cant use it till 2014. Why would I purchase somethng like that? Told me the maintenance fees wwre every other year. Not true. Lies after lies just to sell and make there comission. I sent 3 certified cancellation letters, and they say I cant cancel. Took money out of my account after I told them I couldnt pay anything right away. THEY ARE THIEVES AND LIARS.

This report was posted on Ripoff Report on 07/07/2012 09:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/WESTGATE-RESORTS/-Ocoee-Florida-34761/WESTGATE-RESORTS-CENTRAL-FLORIDA-INVESTMENTS-They-will-not-let-us-cancel-our-timeshare-in-908039. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Westgate SCAM

AUTHOR: IsabellaP - (United States of America)

Fraud in general and specifically of timeshare are the order of the day. Customers should be cautious and not be fooled by false promises about investment returns, timeshare resales or anything that sounds too good to be true. There is a company called Mexican timeshare Solutions that works under a contingency basis and only collect their fee if the contract is cancelled. Otherwise, no fee is charged:


http://www.timesharescam.com/ 
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#2 Author of original report

I got out of the contract

AUTHOR: unhappy camper - (United States of America)

As I stated in my previous story I was lied to in order to purchase a Timeshare from Westgate. They told me I could not cancel within the 5 days because I purchased a foreclosed timeshare. Well after much persistence Of sending cancellation letters to all offices and calling repeatedly. They finally decided after 2 months they would cancel my contract and refund the money they took out of my account. So if I could do it so can all of you out there in a similar situation. I had to learn the hard way, but thankful I'm done with Westgate!
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#3 Consumer Comment

Notification

AUTHOR: Pablo in NLV - (United States of America)

You can cancel a timeshare purchase within the 5 day period, if you provide proper notification.  You must send notification to the address provided in the contract document and the notification must be sent official mail (with tracking capabilities).  Many people merely return to the sales office to cancel their memberships.  There is one and only one place requiring official notification that you have exercised your rights under the law.  You are required to return all documents, publications, and gifts you have received (in excess of the gifts for attending the presentation) from Westgate Resorts.  If Westgate then refuses to timely refund all charges, initiate a regulatory complaint with the State of Florida.  If that fails, you still have the right to initiate a case in court. 
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