- Report: #725236
Report - Rebuttal - Arbitrate
Complaint Review: WESTWAY FORD, IRVING TEXAS
WESTWAY FORD, IRVING TEXAS801 W Airport Fwy Irving, TX 75062 Internet United States of America
WESTWAY FORD, IRVING TEXAS BARTON HINKINS Manager Westway Ford, FORD MOTOR COMPANY WISE PEOPLE BEWARE Internet
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FORD as a company does not stand by its product. They suggest you work with the local dealerships to resolve your issues but the managers are as ineffective as the company itself. We made numerous attempts to contact the general manager Barton Hinton but they have him protected and isolated as if he is the president of the US. If you have any doubts about buying a Ford, opt for the competition. Learn from our mistakes and do not leave the dealership until you have thoroughly researched the make and model and the companies history of handling customer complaints after warranty.
Visit sites to view car complaints and you will see a trend with Ford. What makes it such a deplorable issue is that they do not stand behind their own product. I do not rate or recommend a company based on the sales transaction alone. Its when you are home using the product, the product is failing and the way the company responds that determines the true worth and value. This company gets an F!!!!!!!!
This report was posted on Ripoff Report on 05/03/2011 06:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/WESTWAY-FORD-IRVING-TEXAS/internet/WESTWAY-FORD-IRVING-TEXAS-BARTON-HINKINS-Manager-Westway-Ford-FORD-MOTOR-COMPANY-WISE-P-725236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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