- Report: #548067
Report - Rebuttal - Arbitrate
Complaint Review: WFS FINANCIAL - WACHOVIA
WFS FINANCIAL - WACHOVIAInternet United States of America
WFS FINANCIAL - WACHOVIA Transfer account closes other account - two different account numbers Internet
This checking account was used for all billpay and cash transfers. Wachovia showed payments made to third parties prior to the transfer for which I had sufficient funds to cover all payments. But as they decided to transfer and close the account all of those payments are now NSF as they did no reconciliation on those payments prior to the transfers even though they were completely aware of them! Their rationale for this was that my Checking Account 'could not stand alone' and needed a brokerage account. Because I transferred my brokerage account my checking account had to go too...
Further when I tried to get into the billpay website to cancel any bills after I saw this I was locked out because I have 'no accounts' with Wachovia. Yet I am still charged NSF for the payments that were scheduled prior, regular payments for car etc. even though I can't get in to cancel them. Add to the fact that since I no longer have an account I can't get to my online statements which they of course encourage you to get, or look at the transactions since my last statement so I can figure out where I stand. When I went to the branch I was told that they could not print me a copy of my transactions immediately and that I had to wait a day for someone at corporate to do it.
So lesson learned... Never sign up for online statements... Never use Wachovia...
This report was posted on Ripoff Report on 12/31/2009 11:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/WFS-FINANCIAL-WACHOVIA/internet/WFS-FINANCIAL-WACHOVIA-Transfer-account-closes-other-account-two-different-account-nu-548067. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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