- Report: #596864
Report - Rebuttal - Arbitrate
Complaint Review: WFS Financial/Wachovia Dealer Services
WFS Financial/Wachovia Dealer ServicesInternet United States of America
WFS Financial/Wachovia Dealer Services WFS Charging Late Fees & Insurance Internet
*Consumer Comment: WFF - NOW Wachovia
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I would love to get in on the class action lawsuit!! In the last year alone, I have been charged over $200 in late fees for automatic payments that come directly from Wachovia Bank. I have spent over 16 hours (accumaltive) on the phone and during any one phone call have spoken to atleast 3 different people that couldn't tell me what the late fees were from. I have been hung up on atleast a half a dozen times. I was told a few times to call back when I had more information and the money to make a payment. In one sitting, I was on the phone with them for over 2 hours and spoke to 6 different people in 5 different departments. They are beyond rude!! I have had two of the Wachovia Bank managers sit in on the calls to assist me. And they got the same run-around that I did.
I just made my last payment on my car. 95% of the payment were for late fees. Now that I made the last payment, they can tell me what the late fees were for. It was for insurance that they added to my car 2 years ago. I received no notification regarding it. And now I have a collection account pending from the insurance company that they added, for non-payment. I am now fighting with the insurance company to get removed it from my credit report!
Please contact me if there is going to be lawsuit. This company is horrible!!! I want my money back!!
This report was posted on Ripoff Report on 04/26/2010 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/WFS-FinancialWachovia-Dealer-Services/internet/WFS-FinancialWachovia-Dealer-Services-WFS-Charging-Late-Fees-Insurance-Internet-596864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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