• Report: #398157

Complaint Review: WFS Financial/Wachovia Dealer Services

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  • Submitted: Fri, December 05, 2008
  • Updated: Fri, December 05, 2008

  • Reported By:Albany New York
WFS Financial/Wachovia Dealer Services
.wachoviadealer.com Nationwide U.S.A.
  • Phone: 518-451-7600
  • Web:
  • Category: Loans

WFS Financial/Wachovia Dealer Services Wachovia Cashed a money order and then claimed not to have recieved the payment! Santa Ana ,California

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11/15/08 sent a payment to Wachovia---paymets prior to that were completely up todate.

The following week, I start to get (RUDE) calls daily from Wachovia informing me that they have not recieved the payment.

12/01/08---I get my receipt for the money order that I sent and then I am informed that they CASHED the money order on 11/24/08!

12/02/08---I call Wachovia and let them know that the money order that I sent has been cashed and they tell me that I have to order a copy of it from the money order company and pay $25 to prove it even though I gave the rep. the money order number, amount and date that it was cashed.

At this point they are still calling in spite of me having told them that I have requested the copy which takes days to process and they have also charged late fees to my account.

UPDATE TO FOLLOW

PS: As soon as I get the copy that shows that they received the payment, I am contacting my attorney and it is on!

Nikki
Albany, New York
U.S.A.

This report was posted on Ripoff Report on 12/05/2008 08:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/WFS-FinancialWachovia-Dealer-Services/nationwide/WFS-FinancialWachovia-Dealer-Services-Wachovia-Cashed-a-money-order-and-then-claimed-not-398157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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