- Report: #67241
Report - Rebuttal - Arbitrate
Complaint Review: WINGATE INN
WINGATE INN2520 North Central Avenue Phoenix, Arizona U.S.A.
WINGATE INN ripoff Fraudulent Theft Of Bicycle worth over $500.00 Phoenix Arizona
*Consumer Suggestion: There are laws specific for this situation.
*UPDATE EX-employee responds: There is a good reason not to use internet rates for you as the guest and for the property you wish to stay at. Hope this helps!
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I couldn't attach my bike rack to the rental car I had gotten from the airport, so I asked the management at the Wingate Inn if I could leave my bicycle in their storage area for a day or two until I could get a car to carry it or someplace to keep it until I put it on the plane. Their person in charge at the front desk said that it would be fine and remarked that I was a preferred customer. I called the person at the front desk while on the way back to the Wingate Inn from the airport on August 15, 2002 to make sure that I could pick it up. The female desk clerk assured me that it was there and it would be fine to come pick it up.
When I reached the Wingate Inn and went in to inquire from the male at the front desk explaining that I had just spoken to someone about picking it up, I was told in the most rude way that there wasn't any bike there and that he would call the police if I didn't leave the premises. I call that fraud and theft.
My Raleigh, 21 speed was worth over $500. This same front desk clerk was working when I stayed there earlier in the month. They had advertised special rates on the internet if you make reservations via the internet and I typically used those rates. This same front desk clerk acted very put out that I was using the advertised internet rates.
During this same stay someone had entered my room and I found some belongings missing, but I didn't say anything about it or complain, in fact I even left some articles of clothing and said that they could have them.
This report was posted on Ripoff Report on 09/19/2003 02:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/WINGATE-INN/Phoenix-Arizona-85003/WINGATE-INN-ripoff-Fraudulent-Theft-Of-Bicycle-worth-over-50000-Phoenix-Arizona-67241. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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