- Report: #259493
Report - Rebuttal - Arbitrate
Complaint Review: WLI Reservation Rewards
WLI Reservation RewardsP.O. Box 855 Shelton, Connecticut U.S.A.
WLI Reservation Rewards Company uses click-thru from various websites to get credit card info and charges you every month Shelton Connecticut
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When I called my bank, the customer service rep said he'd seen a lot of these charges recently, and I can tell it's happened to a lot of people. I called them, calmly explained my situation, and they were actually receptive. I asked them to please refund the charge, and when I told them about the overdraft fee, they said they would refund that too. They actually followed through on both...I was shocked. If you've had the same problem, try calling them and just explaining everything, and hopefully it will go well for you too. Definitely make sure to be calm and nice to them, it can't hurt when you're dealing with such sketchy people.
When you call, make sure you get a cancellation confirmation number! They will want you to fax them a copy of your bank statement (I printed mine off the web and blacked out everything but what pertained to them), make sure you be as specific as possible, reference the time you called, who you talked to, etc. Hopefully it goes well, I definitely learned my lesson in clicking on web offers.
This report was posted on Ripoff Report on 07/08/2007 07:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/WLI-Reservation-Rewards/Shelton-Connecticut-06484/WLI-Reservation-Rewards-Company-uses-click-thru-from-various-websites-to-get-credit-card-i-259493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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