Louisiana
  • Report: #782840

Complaint Review: WNS

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, September 29, 2011
  • Updated: Thu, September 29, 2011

  • Reported By: Jack — Chicago Illinois United States of America
WNS
FORUM 1 - SANTA ANA, SJO, COSTA RICA Internet United States of America

WNS AVIS - BUDGET RENT-A-CAR INTERNATIONAL CALL CENTER Sweatshop salaries for excesive work Costa Rica / India, Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

WNS, the outsourcing company that Avis / Budget rent-a-cars use to handle their worldwide bookings (including the US and Canada), is nothing but a glorified sweatshop. The salaries they pay in Costa Rica are at the poverty level, meanwhile they demand (WNS) from the telephone operators to work non stop, taking phonecalls for reservations, compalints, etc on a back-to-back basis for up to 9 hours a day. Meanwhile the outsourcing company, WNS, keeps on lowering the salaries with ridiculous excuses, such as "this and that bonus doesnt apply anymore". They also promise less call volumes while in reality the volume actually increases. Phone agents there suffer from depression, lack of sleep, shattered nerves, etc. because of the inhumane way they are exploited by this pathetic Indian company. Meanwhile, they are paying a little over $600 a month for a 31 day salary, fully aware that in Costa Rica, being one of the most expensive countries in Latin America, that salary is not enough for anyone to survive on. [continued below]....
.....  Avis / Budget is fully aware of this situation, but they couldn't care less.  Meanwhile, the average agent generates a revenue for Avis / Budget of around $30,000 to $40,000 (per agent) per month in rentals. Agents quit their jobs there on a daily basis, but they keep hiring new victims to exploit with their lies and Indian seatshop mentality.  I wish Avis and Budget got the hell out of this country once and for all and went back to the States to offer decent employment to their own people, as they are not helping Costa Rica in any way and we do not need such corporate blood suckers here to be honest, and WNS should stay and operate out of India and dedicate itself to hire "untouchables" only, as they are very used to, I'm sure. I'm glad I don't work for that miserable company anymore, but I feel bad for my colleagues who are currently working there.

This report was posted on Ripoff Report on 09/29/2011 08:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/WNS/internet/WNS-AVIS-BUDGET-RENT-A-CAR-INTERNATIONAL-CALL-CENTER-Sweatshop-salaries-for-excesive-wo-782840. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on WNS

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory