- Report: #8929
Report - Rebuttal - Arbitrate
Complaint Review: WORLCOM WIRELESS
WORLCOM WIRELESSPO BOX 5211 NEW YORK, New York U.S.A.
MCi WORLDCOM WIRELESS INC RUDE AND ABRASIVE CUSTOMER SALES
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INTIALLY I WAS BILLED WITH THE SAME NAME ON TWO DIFFERENT ACCOUNT NUMBER,BUT ONLY ONE WAS MINE, AFTER REPEATED CALLS TO VARIOUS SUPERVISORS WAS I ABLE TO CLOSE AN ACCOUNT IN MY NAME THAT WASN'T MINE OWN.
THE CALLING PLAN THAT THAT A CONTRACTED FOR 500 MINS FREE DURING PEAK 1000 MINS OFF PEAK 1000 MINS WEEKENDS WAS NEVER HONORED BY THIS COMPANY. THEN I DIDN'T RECEIVE A BILL FOR SIX MONTHS.
I CALLED MONTHLY REQUESTING A BILL AND AT EACH TIME I WAS INFORMED THAT I HAD A ZERO BALANCE.
FINALLY THE BILLS CAME IN NOT WITH THE RATE I CONTRACTED WITH. RUDE AND ABRASIVE CUSTOMER SALES REPS.
NOW DEMAND 1586.67. I CANCELLED WHEN MY YEARLY CONTRACT ENDED IN SEPTEMBER AND NOW THEY ARE ATTEMPTING TO TACK ON 27.84 EACH MONTH.
This report was posted on Ripoff Report on 12/09/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/WORLCOM-WIRELESS/NEW-YORK-New-York-10087-5211/MCi-WORLDCOM-WIRELESS-INC-RUDE-AND-ABRASIVE-CUSTOMER-SALES-8929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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