• Report: #8929

Complaint Review: WORLCOM WIRELESS

  • Submitted: Sun, December 09, 2001
  • Updated: Sun, December 09, 2001

  • Reported By:Philadelphia PA
WORLCOM WIRELESS
PO BOX 5211 NEW YORK, New York U.S.A.

MCi WORLDCOM WIRELESS INC RUDE AND ABRASIVE CUSTOMER SALES

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I SIGNED A CONTRACT WITH THIS COMPANY FOR ONE YEAR OF SERVICE.

INTIALLY I WAS BILLED WITH THE SAME NAME ON TWO DIFFERENT ACCOUNT NUMBER,BUT ONLY ONE WAS MINE, AFTER REPEATED CALLS TO VARIOUS SUPERVISORS WAS I ABLE TO CLOSE AN ACCOUNT IN MY NAME THAT WASN'T MINE OWN.

THE CALLING PLAN THAT THAT A CONTRACTED FOR 500 MINS FREE DURING PEAK 1000 MINS OFF PEAK 1000 MINS WEEKENDS WAS NEVER HONORED BY THIS COMPANY. THEN I DIDN'T RECEIVE A BILL FOR SIX MONTHS.

I CALLED MONTHLY REQUESTING A BILL AND AT EACH TIME I WAS INFORMED THAT I HAD A ZERO BALANCE.

FINALLY THE BILLS CAME IN NOT WITH THE RATE I CONTRACTED WITH. RUDE AND ABRASIVE CUSTOMER SALES REPS.

NOW DEMAND 1586.67. I CANCELLED WHEN MY YEARLY CONTRACT ENDED IN SEPTEMBER AND NOW THEY ARE ATTEMPTING TO TACK ON 27.84 EACH MONTH.

Karen
Philadelphia, PA

This report was posted on Ripoff Report on 12/09/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/WORLCOM-WIRELESS/NEW-YORK-New-York-10087-5211/MCi-WORLDCOM-WIRELESS-INC-RUDE-AND-ABRASIVE-CUSTOMER-SALES-8929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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