• Report: #125033

Complaint Review: WORLD GYM, ASF International

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  • Submitted: Thu, December 30, 2004
  • Updated: Wed, April 16, 2008

  • Reported By:Chicago Illinois
WORLD GYM, ASF International
909 W. Montrose Avenue Chicago, Illinois U.S.A.

WORLD GYM, ASF International Ripoff Prolongs contract without authorization and charges bank accounts and credit cards beyond membership contract doesn't tell you you have to write letter to formally end contract World Gym, ASF Chicago Illinois Denver Colorado *EDitor's Suggestions on how to get your money back!

*UPDATE Employee: Worl Gym is Not a Ripoff

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World Gym sucks you into a membership contract. You join and pay. Then, your contract ends. They do not tell you EVER than you have to formally send an official letter to a company called ASF International to cancel your membership. This company has nothing to do with World Gym.

ASF International
640 Plaza Drive, Suite e300
Highland Ranch, Colorado 80129
(303) 986-9563
Fax: (303) 914-2746

It is scummy and gross. People do not realize that they are being robbed from their bank accounts and credit cards. It is very frightening. I was throwing away these letters, thinking they were junk mail. I had paid my membership to World Gym all at once when I joined, for the sole reason that I hate receiving bills, and the man working there, Jerome, told me I would never recieve another bill in my life. He guaranteed me of this. He has since been fired, World Gym acknowledges his mistake, and yet they refuse to deal with the problem. This is really nasty. I am organizing a protest and alerting all members to the problem through a flier that I am going to hand out outside all World Gyms in Chicago. I am alerting the local print media as well.

Robin
Chicago, Illinois
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 12/30/2004 08:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/WORLD-GYM-ASF-International/Chicago-Illinois-60613/WORLD-GYM-ASF-International-Ripoff-Prolongs-contract-without-authorization-and-charges-ba-125033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Worl Gym is Not a Ripoff

AUTHOR: Chris - (U.S.A.)

Once again we have a member complaining about a situation but doesn't give her complete name. How can we respond to these complaints if we are not given a fair chance to review what has happened. I have said this once before, and I will say it again; you should require people to give their full name and give a company an opportunity to respond and possibly resolve the situation.

I do know that World Gym contracts clearly state that once a term membership expires, that membership will automatically renew to a month-to-month status. Robin signed the agreement stating she understood EVERYTHING in that agreement. Now she is compelled to complain about World Gym and ASF International on RIPOFF Report because she doesn't want to fulfill her end of the agreement.

Also, I don't think the EDITOR should really have an opinion until HE/SHE has done their homework...

Chris Peterson
Customer Relations Manager
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