- Report: #684815
Report - Rebuttal - Arbitrate
Complaint Review: WORLD SUPER STAR CO., LTD
WORLD SUPER STAR CO., LTD18# Wanghuaxi Road, Chaoyang District Internet United States of America
WORLD SUPER STAR CO., LTD Worldwide Online Ltd COUNTERFEIT SUPPLIER! HP USA CONFIRMED THIS COMPANY SHIPS COUNTERFEIT HP PRODUCTS! Internet
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We have had HP USA study a sample HP memory module shipped to us from this company and that sample was determined by HP to be COUNTERFEIT. They even complained that "HP doesn't know what they are talking about". World Super Star Co., Ltd would not refund our money nor would they even accept the units in return. They cannot provide proof of their source and have even told us that their return policy applies for only one week from the date they ship goods. They also claim to be a 2010 prefered partner of HP's. However, if they were an HP partner, they would have to follow very strict procedures that HP requires when a customer has a defective/counterfeit claim. They could only provide us with contradicting statements about who they are, the authenticity of the goods they sell and finally, disclaim any responsibility for their product or their claims. WE STRONGLY RECOMMEND YOU PERFORM DETAILED DUE DILIGENCE BY AN ATTORNEY BEFORE YOU CONSIDER THIS COMPANIES PRODUCTS.
This report was posted on Ripoff Report on 01/20/2011 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/WORLD-SUPER-STAR-CO-LTD/internet/WORLD-SUPER-STAR-CO-LTD-Worldwide-Online-Ltd-COUNTERFEIT-SUPPLIER-HP-USA-CONFIRMED-THIS-684815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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