- Report: #422123
Report - Rebuttal - Arbitrate
Complaint Review: WORLD WEB ACCESS, INC.
WORLD WEB ACCESS, INC.ONE BLUE HILL PLAZA P.O. BOX 1665 PEARL RIVER, New York U.S.A.
WORLD WEB ACCESS, INC. Unauthorized Phone Bill Charge PEARL RIVER New York
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After a number of phone calls, I found out that 'World Web Access' sent their billing info. to 'The Billing Resource' who in turn billed my phone company who then billed me.
I contacted 'The Billing Resource' office at 1-888-296-8079 and explained that I hadn't authorized the charge nor had any business transactions with 'World Web Access' and they told me that they would immediately put a block on the company from being able to forward any additional billings. They also told me that they would credit my account $19.95 within the next two billing cycles.
Hopefully this info. will help others who have found themselves in this same situation.
This report was posted on Ripoff Report on 02/09/2009 04:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/WORLD-WEB-ACCESS-INC/PEARL-RIVER-New-York-10965/WORLD-WEB-ACCESS-INC-Unauthorized-Phone-Bill-Charge-PEARL-RIVER-New-York-422123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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