- Report: #17767
Report - Rebuttal - Arbitrate
Complaint Review: WORLDCOM WIRELESS
WORLDCOM WIRELESSP.O. BOX 5211, NEW YORK, NY 10087 NEW YORK, Maryland U.S.A.
WORLDCOM WIRELESS TERRIBLE CUSTOMER SERVICE, WITH NO RESULTS! consumer rip-off fraud NEW YORK NEW YORK
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It is now the end of March 2002. Finally, someone in customer service understood my problem and changed my carrier, phone plan, and order a new phone. Well, on three different occasions my phone was suppose to be delievered but wasn't. I called customer service and they kept telling me "We'll order it and send it right to you". EXCUSE ME IT WAS ALREADY ORDERED THREE DIFFERENT TIMES! I still don't have my phone. Without the phone I can not change the carrier or plan.
Customer service does not know what they are doing or talking about and neither do their supervisors!
I can't believe this company is still allowed to operate. I wish I had known about this before I signed up.
This report was posted on Ripoff Report on 03/28/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/WORLDCOM-WIRELESS/NEW-YORK-Maryland-10087/WORLDCOM-WIRELESS-TERRIBLE-CUSTOMER-SERVICE-WITH-NO-RESULTS-consumer-rip-off-fraud-NEW-Y-17767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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