Complaint Review

WORLDWIDE REBATES

Report: #616794

Submitted:
Wed, June 23, 2010
Updated:
Wed, June 23, 2010
Reported By:
Jaredy
LONG BEACH California United States of America
Name:
WORLDWIDE REBATES
Address:
Rebate Center PO Box 1339 Deerfield Beach, FL 3344 Internet United States of America Phone:
1-800-286-9146
Category:
Customer

WORLDWIDE REBATES Worldwide Rebates Worldwide Rebates doesn't work for their customers properly , Internet


I am not happy with WordWideRebates.com rebate service and experienced terribly.
Firstly, I checked my status with tracking number again with rebate process. It shows everything was missing and not eligible.
- Copy of Receipt/Invoice is missing
- No proof of purchase
- Barcode label is missing
-No proof of purchase date is documentation
-Reseller is not eligible for this offer.

I sent a solid copy of my missing document with all photo copy documents to them again last week, even I tried to Fax the documents to them again again due to the busy fax line. It really took me a lot time to fax and fax. Finally, I faxed successfully on last Friday. I saw above situation on Monday in this week. I attached the files again with email to them. I hate to fax and mail. I bought the item from CompUSA.com See the following websites are eligible reseller

Circuitcity.com
CompUSA Retail Stores
CompUSA.com Website
GlobalComputer.com
TigerDirect.com Retail Outles
TigerDirect.com Website.

Checked it, it shows on their website. I bought one item from CompUSA.com for sure, and answer from them was reseller not eligible. Also all documents can be found by the link " Click to View You Rebate Document" on their website, except the new updated Purchase of Proof which I mailed and faxed which was issued on 05/18/2010 and shipped on 05/19/2010.

They solved it after I email, couple times, faxed, physical mail to them.
It shows everything on their hand.

Today, they just gave me a news, " Your offer code has a limit of on per household( as stated on your rebate form). You were approved from this offer code on a claim with tracking number XXXXX Thank you."

What?

I flied back to check the term on the website again again." It shows " Limit(1) rebate(s) per person, billing address, company, household and receipt/invoice/packing slip during eligibility period, except where prohibited by law. "

OK let's read again, it said, Limit 1 rebate per Person, billing address, company, household "AND" Receipt/Invoice/Packing slip during.......

I think there is something wrong with their policy logic, which is "AND", not "OR".

So, it means I just need to have one difference of them and it will match the requirement. I did got two Different Invoices from two websites.

This is my first case, I also bought different items from two the same websites I bought from. I just received one claim received now. I do not want to think they will play evil and through away my application, but I had experienced that I forgot to check one document on the application form, and then that document was missing.

I am worried about my upcoming application has not been received.

I will never believe rebate from WorldWideRbates.com offered on any website from now, I guess.



This report was posted on Ripoff Report on 06/23/2010 04:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/WORLDWIDE-REBATES/internet/WORLDWIDE-REBATES-Worldwide-Rebates-Worldwide-Rebates-doesnt-work-for-their-customers-pro-616794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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