- Report: #653160
Report - Rebuttal - Arbitrate
Complaint Review: WOZO.COM
WOZO.COM33 Broad Street Boston Internet, Massachusetts United States of America
WOZO.COM I bought a poster for $0.99 under a promo ad. Four days later I noticed that they charged my bank account an additional $29.99, which I didn't authorize. I called the company to complain about the cha Boston Internet, Massachusetts
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After noticing a charge to my bank account that I did'nt authorize, I called the company to resolve the situation and get a refund. They did cancel the membership, so that I wouldn't get any more money taken out of my account.
However, they would not refund my $29.99 that they already erroneously took out of my account. When I told the company rep that I would file a lawsuit, her reply was, "Good luck with that."
Whatever happened to, The Customer is always right.
Company's now days have very low standards, and if I had a company where a rep gave a customer the reply that I got from WOZO's rep, he/she would be looking for a new jb.
This report was posted on Ripoff Report on 10/20/2010 08:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/WOZOCOM/Boston-Internet-Massachusetts-02210/WOZOCOM-I-bought-a-poster-for-099-under-a-promo-ad-Four-days-later-I-noticed-that-the-653160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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