- Report: #483274
Report - Rebuttal - Arbitrate
Complaint Review: WPI *IFriends
WPI *IFriendswww.ifriends.com Internet, Florida United States of America
WPI *IFriends Hidden charges even if you cancel Aus, Texas
* : Reply from iFriends
Beware if you even browse I friends.com. I was checking out a "free club" Taylo. Stev... on Ifriends but you have to register using a credit card to prove you're an adult. You are promised it is free the whole time but they have a lot of hidden charges.
1.The first hurtle is that they try to sneak an extra membership you don't want but that was caught.
2. Then you are told if you want to browse other clubs or chatgroups you will be told if there is a charge and you will be given a warning and option to click for your approval.
3.But they also give you a few free min to browse also.
4.Then it gets tricky even if you cancel your membership it's only for the club you were supposed to get for free not the whole network (ifriends)hosting the club.
5. It is better to call the 24/7 number given to make sure you weren't charged for anything you're not aware of and that all hidden memberships are also canceled and that you get credit. The customer service was accomodating but we'll see if all the credits were applied on my next bill.
6. If that doesn't work then just call your credit card company and tell them you called the customer service which promised that you would get a credit even though you did cancel your "free membership". You have to say that you did try to resolve the charge and what you were promised before the credit card company will dispute the charges for you.
7. It's a shame that some companies feel like they have to trick and cheat people like the early days of the internet when it's so easy to provide a decent service instead of being considered as a rip off.
This report was posted on Ripoff Report on 08/20/2009 10:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/WPI-IFriends/Internet-Florida-/WPI-IFriends-Hidden-charges-even-if-you-cancel-Aus-Texas-483274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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