• Report: #332009

Complaint Review: WPI IFriends

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sun, May 11, 2008
  • Updated: Thu, May 15, 2008

  • Reported By:Crescent City Florida
WPI IFriends
ifriends.net Internet U.S.A.

WPI IFriends WPI IFriends is Charging me for charges I never authorized for. Internet

*UPDATE Employee: Reply from iFriends

*UPDATE Employee: Reply from iFriends

*UPDATE Employee: Reply from iFriends

*UPDATE Employee: Reply from iFriends

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

WPI*IFriends has been charging me 29.99 a month and also for a VIP charge of 2.47 to 3.47 a month and I never authorzied for them to do any of these charges.

David
Crescent City, Florida
U.S.A.

This report was posted on Ripoff Report on 05/11/2008 02:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/WPI-IFriends/internet/WPI-IFriends-WPI-IFriends-is-Charging-me-for-charges-I-never-authorized-for-Internet-332009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on WPI IFriends

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Reply from iFriends

AUTHOR: Sarah - (U.S.A.)

Because David did not provide very many details, we were not able to find his iFriends account. We are eager to resolve the situation, and we invite David to contact our Customer Care department directly so that we can locate his account and provide him with complete satisfaction. In the US, the toll-free telephone number is 1-800-243-9726, and representatives are available 24 hours a day, seven days a week.

Although basic iFriends membership is free, there are premium areas of the site which do carry charges. All of these premium areas, and the associated charges, are clearly and conspicuously disclosed in advance, and the user must affirmatively choose to access these areas. Since David received charges from us, this means that he chose to access premium fee-based areas on iFriends service.

Our company has an exemplary 11-year-record with all of the leading consumer protection agencies, and we are "best in class" in our industry in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses."
Respond to this report!
What's this?

#2 UPDATE Employee

Reply from iFriends

AUTHOR: Sarah - (U.S.A.)

Because David did not provide very many details, we were not able to find his iFriends account. We are eager to resolve the situation, and we invite David to contact our Customer Care department directly so that we can locate his account and provide him with complete satisfaction. In the US, the toll-free telephone number is 1-800-243-9726, and representatives are available 24 hours a day, seven days a week.

Although basic iFriends membership is free, there are premium areas of the site which do carry charges. All of these premium areas, and the associated charges, are clearly and conspicuously disclosed in advance, and the user must affirmatively choose to access these areas. Since David received charges from us, this means that he chose to access premium fee-based areas on iFriends service.

Our company has an exemplary 11-year-record with all of the leading consumer protection agencies, and we are "best in class" in our industry in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses."
Respond to this report!
What's this?

#3 UPDATE Employee

Reply from iFriends

AUTHOR: Sarah - (U.S.A.)

Because David did not provide very many details, we were not able to find his iFriends account. We are eager to resolve the situation, and we invite David to contact our Customer Care department directly so that we can locate his account and provide him with complete satisfaction. In the US, the toll-free telephone number is 1-800-243-9726, and representatives are available 24 hours a day, seven days a week.

Although basic iFriends membership is free, there are premium areas of the site which do carry charges. All of these premium areas, and the associated charges, are clearly and conspicuously disclosed in advance, and the user must affirmatively choose to access these areas. Since David received charges from us, this means that he chose to access premium fee-based areas on iFriends service.

Our company has an exemplary 11-year-record with all of the leading consumer protection agencies, and we are "best in class" in our industry in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses."
Respond to this report!
What's this?

#4 UPDATE Employee

Reply from iFriends

AUTHOR: Sarah - (U.S.A.)

Because David did not provide very many details, we were not able to find his iFriends account. We are eager to resolve the situation, and we invite David to contact our Customer Care department directly so that we can locate his account and provide him with complete satisfaction. In the US, the toll-free telephone number is 1-800-243-9726, and representatives are available 24 hours a day, seven days a week.

Although basic iFriends membership is free, there are premium areas of the site which do carry charges. All of these premium areas, and the associated charges, are clearly and conspicuously disclosed in advance, and the user must affirmatively choose to access these areas. Since David received charges from us, this means that he chose to access premium fee-based areas on iFriends service.

Our company has an exemplary 11-year-record with all of the leading consumer protection agencies, and we are "best in class" in our industry in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses."
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory