• Report: #423399

Complaint Review: WPI

  • Submitted: Thu, February 12, 2009
  • Updated: Thu, March 19, 2009

  • Reported By:durham North Carolina
WPI
Lake Worth, Florida U.S.A.

WPI, WPI IFriends Lake Worth Lake Worth Florida

*Consumer Suggestion: You May Be Able To File A Complaint With The Palm Beach County Consumer Affairs Division!

*UPDATE Employee: Reply from iFriends

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WPI I friends has been billing my credit card since 2006 in small amts 6-8$ For no services that I know of rendered

Tomd
durham, North Carolina
U.S.A.

This report was posted on Ripoff Report on 02/12/2009 01:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/WPI/Lake-Worth-Florida/WPI-WPI-IFriends-Lake-Worth-Lake-Worth-Florida-423399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

You May Be Able To File A Complaint With The Palm Beach County Consumer Affairs Division!

AUTHOR: PBC Consumer Affairs - (U.S.A.)

You May Be Able To File A Complaint With The Palm Beach County Consumer Affairs Division!

Palm Beach County Division of Consumer Affairs
50 S. Military Trail Suite #201
West Palm Beach, FL 33415

561-712-660 (Direct - Ask for Investigator Daniel Dodson)
561-712-6610 (Fax)

www.pbcgov.com/consumer
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#2 UPDATE Employee

Reply from iFriends

AUTHOR: Sarah - (U.S.A.)

Unfortunately, because Tomd did not provide very many individual details, we could not find his account. We very much want to take care of the problem that Tomd has brought up, and we strongly urge him to contact our Customer Care Department, which is open 24 hours a day, 7 days a week, and can be reached by calling 1-800-243-9726 (a toll-free call from the US).

In order to create an iFriends account, a user must enter correct personal information, including the credit card number, billing address, and email address. If Tomd is receiving charges from iFriends, it is because he or someone else chose to open an account with the iFriends service using Tomd's personal information. Again, we urge Tomd to contact us so that we can make sure the issue is resolved to his satisfaction.

Our company has an exemplary 13-year-record with all of the leading consumer protection agencies, and we are an industry leader in developing online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of the most trustworthy online businesses.
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