• Report: #713706

Complaint Review: WPI*IFRIEND2-NY MULTI 800-437-4363 FL

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  • Submitted: Mon, April 04, 2011
  • Updated: Thu, April 21, 2011

  • Reported By: Paul — Burnsville Minnesota United States of America
WPI*IFRIEND2-NY MULTI 800-437-4363 FL
Internet, Florida United States of America

WPI*IFRIEND2-NY MULTI 800-437-4363 FL Charged me for stuff i did not even do ! Internet, Florida

*UPDATE Employee: Reply from iFriends

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This company is worthless.....I signed up for a trial to see what it was they claimed i went to a part that was able to be charged, that was not true at all, i checked every time i changed screens and nothing at all said about being charged

I called there customer service and they claimed that i did go in to a charged area, and they could see where i went, i told them they were incorrect and something must of be done in error, the guy kept up saying that i did it and he understood that i did not meant to go there but it happen, which i never did in the first place.

He said he has been working there for five years and he has seen this happens all the time. After having to argue with the guy for ten minuets, the guy finally said he would refund the charges, i thank him for doing so and informed him i will never use there services again

So double check what your reading and make sure they don't try to pull this stuff on you !


This report was posted on Ripoff Report on 04/04/2011 01:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/WPIIFRIEND2-NY-MULTI-800-437-4363-FL/Internet-Florida-/WPIIFRIEND2-NY-MULTI-800-437-4363-FL-Charged-me-for-stuff-i-did-not-even-do-Internet-713706. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Reply from iFriends

AUTHOR: Sarah - (U.S.A.)

Were unsure what the precise concern was for Paul because our service does not offer free trial memberships.
 
Paul contacted our Customer Care department shortly after writing his report above.  As Paul requested, all of the charges billed to him for his usage (a total of $20.93) were refunded.  If he has any further questions, we invite him to contact us directly at 1-800-437-4363 or by emailing us at help@ifriends.net.
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