• Report: #553839

Complaint Review: WPI*IFRIENDS-CAN ELITE

  • Submitted: Wed, January 13, 2010
  • Updated: Wed, January 27, 2010

  • Reported By: Thomas — Montreal Quebec United States of America
WPI*IFRIENDS-CAN ELITE
Internet United States of America

WPI*IFRIENDS-CAN ELITE charged my credit card while I have never signed up Internet

*Consumer Suggestion: Refunds for everyone

*UPDATE Employee: Reply from iFriends

*REBUTTAL Individual responds: fraud charges

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This company has charged y credit card while I never signed up! 

 WPI*IFRIENDS-CAN ELITE! 

phone: 800-437-4363 FL

Dont know what to do.  

 


This report was posted on Ripoff Report on 01/13/2010 12:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/WPIIFRIENDS-CAN-ELITE/internet/WPIIFRIENDS-CAN-ELITE-charged-my-credit-card-while-I-have-never-signed-up-Internet-553839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Refunds for everyone

AUTHOR: Ripped Off - (United States of America)

 Without even knowing the situation, they already offered to refund his money? They have a lot of complaints filed against them and their solution, even when they are clearly in the right is to refund the customer and close his account. Why's that? When a company so quickly offers a refund, what does this mean?

 

 

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#2 UPDATE Employee

Reply from iFriends

AUTHOR: Sarah - (U.S.A.)

Because we are not able to find Thomas account, we invite him to call us at the number provided on his credit card and listed in his report 1-800-437-4363.  This is a toll-free call from Canada.  A Customer Care representative will be able to resolve the issues, including refunding any charges.  We look forward to speaking with Thomas.

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#3 REBUTTAL Individual responds

fraud charges

AUTHOR: TomZapp - (United States of America)

1) call the company that charged you
2) call your credit card company to alert them to the problem
3) review your account with your bank rep
4) if there are more charges not recognized, put them in a fraud status through your bank
5) get a new number
NOTE: getting a new NUMBER does not effect your credit and will not hurt
Also please note if you just get a new card without communicating with your bank of the problem, the charges could continue to come through
\Cheers
Tom
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