• Report: #318831

Complaint Review: WPI*IFRIENDS VIP 800-243-9726 FL

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  • Submitted: Mon, March 17, 2008
  • Updated: Fri, March 21, 2008

  • Reported By:Olkahoma City Oklahoma
WPI*IFRIENDS VIP 800-243-9726 FL
Ifriends.net Nationwide U.S.A.

WPI*IFRIENDS VIP 800-243-9726 FL Thay are a rip off.. We have never been to there site yet they are charging are debit card for months. Ifriends. net Internet

*UPDATE Employee: Reply from iFriends

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We have never heard of them however it seems they have been charging our bank account for months. When trying to call them the phone number is disconnected. Fighting with the bank to get our money bank is impossiable because i hadnt noticed the charges till it was to late. please dont be folled never ever use your crdit debit card on line

Judy
Olkahoma City, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 03/17/2008 07:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/WPIIFRIENDS-VIP-800-243-9726-FL/nationwide/WPIIFRIENDS-VIP-800-243-9726-FL-Thay-are-a-rip-off-We-have-never-been-to-there-site-yet-318831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Reply from iFriends

AUTHOR: Sarah - (U.S.A.)

Unfortunately, Judy did not provide sufficient information for us to locate a corresponding account. We very much wish to resolve the situation as soon as possible therefore, we strongly encourage Judy to contact our Customer Care department directly. Our toll-free telephone number is 1-800-243-9726, and we are open 24 hours a day, 7 days a week. That telephone number has never been disconnected!

In the complaint, Judy states that she has never heard of the iFriends service. It is possible that someone fraudulently used Judy's personal information to create an account on our service. If this is the case, we strongly encourage Judy to contact local law enforcement and file a police report. We work diligently with banks and law enforcement agencies to help apprehend anyone committing credit card fraud or identity theft. Once we are able to locate the account, we will be able to provide Judy with more information about who might have created or used the account. Again, we encourage Judy to contact us directly to that we can resolve the situation and close any accounts that may have been created.

Our company has an exemplary 11-year-record with all of the leading consumer protection agencies, and we are best in class in our industry in the development of model online consumer best practices. We are committed to 100% customer satisfaction. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses."
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