• Report: #151989

Complaint Review: WPI*IFRIENDS VIP

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  • Submitted: Mon, August 01, 2005
  • Updated: Sat, June 16, 2007

  • Reported By:Brooklyn New York
WPI*IFRIENDS VIP
Internet U.S.A Internet U.S.A.

WPI*IFRIENDS VIP ripoff, bank account charged, from try free account Internet Florida

*UPDATE Employee: MyFreePaysite.com is free, we did not charge you.

*Consumer Comment: WPI IFRIENDS

*UPDATE Employee: Reply from iFriends/Webpower Customer Service - 1-800-IFRIEND (1-800-437-4363)

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i tryed that site from www.myfreepaysite.com trial registration When fill up req. info it's says we charge you 1$ & refund just for proof your account.
after that i got charged for 5.95$

this is my bank's online statement:
Transaction Type: DIRECTDEBIT
Posting Date: 07/19/2005
Transaction Description: VISA-WPI*IFRIENDS VIP 800-IFRIEND FL
Amount: -$5.95

i called on this # it's says disconected

Sonya
Brooklyn, New York
U.S.A.

This report was posted on Ripoff Report on 08/01/2005 09:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/WPIIFRIENDS-VIP/internet/WPIIFRIENDS-VIP-ripoff-bank-account-charged-from-try-free-account-Internet-Florida-151989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

MyFreePaysite.com is free, we did not charge you.

AUTHOR: Leo - (U.S.A.)

Dear Sonya,

We thank you for joining MyFreePaysite.com, but we assure you that we did not charge you in any way. Our website is 100% free to join and does not require any payment, not even the $1 you mentioned. There is no trial membership, it's just plain free :-)

What likely happened is that you joined a website which we advertise called iFriends.com which does cost $1 to join. They are a completely different website from us. They are a wonderful company with superb customer service, open 24/7 to resolve any problems. The phone number is posted on their website and also in a rebuttal to your complaint.

(It sounds like you have already contacted them and resolved this matter)

Additionally, you may reach MyFreePaysite.com support at any time at:
http://www.myfreepaysite.com/contact/

Thanks!
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#2 Consumer Comment

WPI IFRIENDS

AUTHOR: Brady - (U.S.A.)

I work for a Pre-paid Credit card processor, and I have had numerous customer calls regarding this company and other like it. Many times it takes several calls to get erroneous charges fixed. However, nothing notably fraudulent ... overall. Simply put: If you insist on using the internet to fill your lonely night...print and read and LIVE-by the Terms & Conditions.
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#3 UPDATE Employee

Reply from iFriends/Webpower Customer Service - 1-800-IFRIEND (1-800-437-4363)

AUTHOR: Steven - (U.S.A.)

Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (refer to url: https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.

Since becoming aware of the above RipOffReport complaint, we have been in contact with "Sonya" and the matter has been resolved to her satisfaction. Should there be any further questions or concerns, Sonya can contact our Customer Support Department 24/7 at 1-800-IFRIEND (1-800-437-4363).
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