- Report: #1022227
Report - Rebuttal - Arbitrate
Complaint Review: WSN Web Shopping Network
WSN Web Shopping NetworkInternet United States of America
WSN Web Shopping Network Bought H20 5in one steam mop but did not recieve goods Internet
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I thanked the man for helping me.
ABout six days later I recieved an email telling me that as the sale was popular they had run out of stock but had secured more and would deliver in 13 days time. That was the 31st of January. It is now the 1st March.
I went to look at the website only to find that it no longer exists.I tried to email them ( by replying to the earlier emails) but they were returned as a failure to deliver?
The transfer is listed on my bank account, so I called my bank today but was told as it was a transfer they cannot help me.
I then googled online fraud, and contacted a company called 'Action Fraud' on 0300 123 2040 They logged a report about what had happened and gave me a crime reference number. They said that the report would be passed onto the Police and told me to contact my bank again and to give them the crime ref number, which I did ( they said they still could not help me but would log the number) and the Ombudsman, which I did and they said they would write to my bank.
I am not sure if any of this will help? or retrieve my money? I doubt it? But it is all I could do.
I feel a fool being duped like this, I spoke to the 'Customer Service' man four times in total when trying to make the purchase and I believed he was helping me. I am a disabled lone parent and I cannot afford to throw money away, I feel angry with myself and upset at wasting my money. The website looked totally credible.
I cannot find any information about the company so I do not know if they went out of business or were just crooks ? Having read the couple of earlier reports on this site I think they are crooks.
This report was posted on Ripoff Report on 03/01/2013 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/WSN-Web-Shopping-Network/internet/WSN-Web-Shopping-Network-Bought-H20-5in-one-steam-mop-but-did-not-recieve-goods-Internet-1022227. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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