• Report: #314090

Complaint Review: WU-YI SOURCE / LIVING LEAN

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  • Submitted: Sun, March 02, 2008
  • Updated: Mon, March 03, 2008

  • Reported By:Niantic Connecticut
WU-YI SOURCE / LIVING LEAN
wu-yisource.com Las Vegas, Nevada U.S.A.

WU-YI SOURCE / LIVING LEAN, Charged My Card $19.95 W/out My Authorization, Las Vegas Nevada

*UPDATE Employee: Hello

*UPDATE Employee: Hello

*UPDATE Employee: Hello

*UPDATE Employee: Hello

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I ordered Wu-yi source Tea and they charged $19.95 WITHOUT my authorization!!!!

Katie
Niantic, Connecticut
U.S.A.

This report was posted on Ripoff Report on 03/02/2008 07:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/WU-YI-SOURCE-LIVING-LEAN/Las-Vegas-Nevada/WU-YI-SOURCE-LIVING-LEAN-Charged-My-Card-1995-Wout-My-Authorization-Las-Vegas-Nevad-314090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Hello

AUTHOR: Wuyi Source - (U.S.A.)

Hello,

We apologize for the trouble.

We have already refunded your money back to your account for the tea.

But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.

Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.

Thanks,

Shalyn,
Wu-Yi Customer Support Manager.
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#2 UPDATE Employee

Hello

AUTHOR: Wuyi Source - (U.S.A.)

Hello,

We apologize for the trouble.

We have already refunded your money back to your account for the tea.

But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.

Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.

Thanks,

Shalyn,
Wu-Yi Customer Support Manager.
Respond to this report!
What's this?

#3 UPDATE Employee

Hello

AUTHOR: Wuyi Source - (U.S.A.)

Hello,

We apologize for the trouble.

We have already refunded your money back to your account for the tea.

But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.

Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.

Thanks,

Shalyn,
Wu-Yi Customer Support Manager.
Respond to this report!
What's this?

#4 UPDATE Employee

Hello

AUTHOR: Wuyi Source - (U.S.A.)

Hello,

We apologize for the trouble.

We have already refunded your money back to your account for the tea.

But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.

Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.

Thanks,

Shalyn,
Wu-Yi Customer Support Manager.
Respond to this report!
What's this?
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