- Report: #1138037
Report - Rebuttal - Arbitrate
Complaint Review: WYNDHAM VACATION RESORTS
WYNDHAM VACATION RESORTSNationwide USA
WYNDHAM VACATION RESORTS FAIRFIELD RESORTSWYNDHAM TRIPS DID NOT HONOR PREPURCHASED VACATION PACKAGE ORLANDO Florida Nationwide
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The vacation package was purchased 1/14/2000 and the booklet clearly states that hte Travel must be completed by 07/14/20. I spoke with an employee and a manager who stated the package expired 07/14/2001. I sent a pdf file of the booklet to the manager and he refused to honor the vacation package since they no longer sell the package and he can't honor a package that expired in 2001. Even after review of the booklet which shows an expiration date of 07/14/20, he stated they use a 4 digit year in their date code. I requested that they honor the money paid towards another vacation package and they refused. It is bad business to pre-pay for any package that you run the risk of not being able to use and clearly have the paperwork that supports their expiration date. The vacation package included: a Daytona Beach 3 day and 2 night hotel accommodations, Las Vegas 3 day and 2 night hotel accommodations and tickets for two to Universal Studios. [continued below]....
This report was posted on Ripoff Report on 04/11/2014 09:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/WYNDHAM-VACATION-RESORTS-/nationwide/WYNDHAM-VACATION-RESORTS-FAIRFIELD-RESORTSWYNDHAM-TRIPS-DID-NOT-HONOR-PREPURCHASED-VACATI-1138037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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