- Report: #405542
Report - Rebuttal - Arbitrate
Complaint Review: WaMu Bank
WaMu Bank7313 Lake St. Lake Forest, Illinois U.S.A.
WaMu Bank WaMu STOLE from my available cash account, then exposed it by attempting to replace 10.00 of it after I questioned WHY it was ever stolen. Lake Forest Illinois
It was made clear that the account was simply for savings, but I was told that a checking account was also necessary in order to have the saving account with WaMu, so I accepted opening the account.
I also was led to believe that only $5. , was needed in the checking account in order to keep the savings account open.
I made sure that the $5.00 was ALWAYS there. On one occasions, it got up to $16.00, but I never let it be under what was needed.
When I question WHY $10.00 instead of $5.00 was taken out, (by a worker at the North & Grand facility, here in Chicago), I wasn't satisfied with the answer, so I requested to speak with the manager.
I sat, explained what happen, told him what I was told by the other clerk(including the lie that she told me when she said that I had to pay for a plintout of my account) and he replied,"I don't know why she told you that". "She shouldn't have told you that. It doesn't cost you anything for a printout".
I then inquired about checks that I was suppose to recieve and didn't and he also told me that he would see that I receive them and I never did.
In the meantime, I deposited my monthly check for the first time. The next day or two, I made a withdrawal, but the monies that should have been put in my available cash account, NEVER was put there and when I made a $100.00 withdrawal, it still wasn't there.
I went into the Forest Park facility, to discuss the THEFT. The account did his munipulation of numbers and told me that a receipt was missing. I returned the next day, with the receipt and he concluded that everything balanced, which was a lie.
When I attempted to show him of the deceit, he concluded the meeting, for I had informed him that I contacted the headquarters, so he said, "I have to wait until I hear from the headquarters, for my COMPLAINT had already been submitted".
Before it reached that point, the manager at Grand & North, made a call while I was inside the facility, because I informed him that I wanted to CLOSE the ENTIRE account out, for I was not satisfied with the way they did business.
After about two to three months, I received a letter from"the headquarters", saying that everything panned out, which is a lie.
I asked for a meeting with the head, but it was never honored and I'm still out of $100.00 plus entrance.
I STILL have ALL receipts concerning this situation and would like justice.
I'm not stupid EITHER!
This report was posted on Ripoff Report on 12/28/2008 02:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/WaMu-Bank/Lake-Forest-Illinois-60305/WaMu-Bank-WaMu-STOLE-from-my-available-cash-account-then-exposed-it-by-attempting-to-repl-405542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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